Ben Hur Moving & Storage

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Civil Court of the City of New York, Index Numbe [redacted] decided on January **, in my favor against Ben Hur Moving & Storage and NYC Mini StorageThis request for a civil hearing was filed October **, 2016, scheduled and delayed on December **, to January **, The [redacted] ***, was dismissed without prejudice because of the service address.The paid insurance for vandalism or malicious mischief has not been paid by this insurance company.They have received a copy of the listed items removed from original address (hence, no forcible entry or burglary for items returned), copy of precinct report and my request for honoring the policy agreement of the items packed and stored by Ben Hur personnelThe neighbors did not pack any bedroom itemsThe abundant clothes, hats and shoes, packed by a Ben Hur Mover were missing and were not discovered until unpacking in January when I immediately inquired of Ben Hur about these itemsThe person identified by this business as denying my claim has not sent denial in writing as there were two claim numbers involvedI donot have a copy of Emails to Ben Hur from me It was two (2) wardrobe boxes and I could not accept weight-based pricing for missing itemsThe adjournment request letter and court adjournment date in January **, were never receivedTelephone messages were/have always been returnedI am sorry that I had to have someone at the other end listen to my dismay over the lost/missing/stolen items that belonged to a person who trusted me with their care Sincerely, [redacted]

July **, 2015RE: [redacted] [redacted] ID# [redacted] Dear Dispute Resolution Services,We recently received your letter of complaint dated for July **, in regards to [redacted] customer [redacted] .Please see attached proofs from [redacted] signed lease from [redacted] in reference to rate increase and also a letter notification send out on April **, Sincerely, Amy S [redacted] - Customer Service RepresentativeBen Hur Moving & Storage, Inc.Customer Service / Claims DepartmentT###-###-#### F#-###-#### [redacted]

We received and looking into this matterThanks