Ben Smith Plumbing

Called this company because my sink was leakingI had hoped that the plumber would be able to fix the leakage, but I was wrongThe plumber told me that he would return with "one less thing to fix," he saysHe wrote up a bill and charged $dollars for labor for the minutes that he was hereMy roommates asked if we would have to pay for the labor fee tomorrow, since he did not finish the jobHe said yes, that it would be another $labor fee plus partsKnowing that the sink needed to be fixed, my roommates and I had no choice but to agree to his outrageous demand Upon leaving, he said he would call my roommate in the morning the following dayHe never calledMy roommate took the whole day off work just to wait for him to finish the job that was never completedBut no, he never called nor did the company answer the phone callsThe sink has been turned off and all we can do is wait First of all if he had the parts with him on the first day, my roommates and I wouldn't have to pay for two days of laborSecond of all, if we had known that he was going to take two days, we would have called another company to do the jobThis company should not be in business for how they scam their customersThey definitely do not deserve the A+ rating from Revdex.com

Called this company because my sink was leaking. I had hoped that the plumber would be able to fix the leakage, but I was wrong. The plumber told me that he would return with "one less thing to fix," he says. He wrote up a bill and charged $100 dollars for labor for the 30 minutes that he was here. My roommates asked if we would have to pay for the labor fee tomorrow, since he did not finish the job. He said yes, that it would be another $100 labor fee plus parts. Knowing that the sink needed to be fixed, my roommates and I had no choice but to agree to his outrageous demand.
Upon leaving, he said he would call my roommate in the morning the following day. He never called. My roommate took the whole day off work just to wait for him to finish the job that was never completed. But no, he never called nor did the company answer the phone calls. The sink has been turned off and all we can do is wait.
First of all if he had the parts with him on the first day, my roommates and I wouldn't have to pay for two days of labor. Second of all, if we had known that he was going to take two days, we would have called another company to do the job. This company should not be in business for how they scam their customers. They definitely do not deserve the A+ rating from Revdex.com.