Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
[redacted] ***, our Product Services Supervisor, has been in direct contact with Mr [redacted] regarding his concerns and they have come to a satisfactory resolutionWe will be replacing his product at no charge with a different model we believe is more suitable for his applicationsWe have also contacted our Senior Manager of Sales and Service Operations as well as the Customer Service Team Lead to completely fill them in with the situation of lack of response to our customer We take our customer service very seriously and regret this lapse of attentionBest, [redacted] Executive AssistantBenchmade Knife Company
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
[redacted] ***, our Product Services Supervisor, has been in direct contact with Mr [redacted] regarding his concerns and they have come to a satisfactory resolutionWe will be replacing his product at no charge with a different model we believe is more suitable for his applicationsWe have also contacted our Senior Manager of Sales and Service Operations as well as the Customer Service Team Lead to completely fill them in with the situation of lack of response to our customer We take our customer service very seriously and regret this lapse of attentionBest, [redacted] Executive AssistantBenchmade Knife Company