Benchmark Internet Group

Hi [redacted], Thank you for the information!  I have reviewed the issue that the complainant has made. We have issued a refund back to [redacted] on 01/27/2015, 4 days after [redacted] has made an initial complaint to Benchmark, which is the same day he had made the complaint to the Revdex.com,...

01/23/2015.  What information would you need from me in order to correct this issue?

Review: I acquired a package mailing costs 73.95 in December 2014.

Benchmark charging me 73.95 to my credit card [redacted] the day 09/12/2014.

With the payment made was entitled to send 70,000 emails, but just send 25,000 emails.

Do not use the service more than other companies of the same type, has a very good service and does not work as they offered, for this cause came back not to use the service.

The day 01/09/2015 [redacted] informs me that the company has used my data again and returned me to charge 73.95 dollars, which I did not authorize, but they become irregularly charging for a service not turned to use or apply.

I communicate with benchmark and say I unfortunately lost my money and they will not reimburse me what was billed on 09/01/2015.

I ask back the money improperly withdrew my [redacted] credit card.Desired Settlement: I wish my money back that benchmark collection erratically my credit card.

Business

Response:

Hi [redacted], Thank you for the information! I have reviewed the issue that the complainant has made. We have issued a refund back to [redacted] on 01/27/2015, 4 days after [redacted] has made an initial complaint to Benchmark, which is the same day he had made the complaint to the Revdex.com, 01/23/2015. What information would you need from me in order to correct this issue?