Benedum Center

I purchased tickets to an opera at the Benedum. Between the time I purchased my opera tickets to the Benedum and the date of the performance, the Benedum instituted a “no large bag” policy, as if they were an airline. I did not know about the policy and could not have known about the policy. I took the bus and had no place to stow my bags. Surprised was I when I was refused admittance to the show. One of my bags could have fit into the other, but the ushers already counted them as two when they saw them separately. I was offered no problem-solving by any of the coarse and unfriendly ushers, the police officer who refused to search my bags (waste of a salary, yes?), and the ticket-taker who refunded my money. Any of them could have treated me as a guest or a customer, offering to show me to coat check or the 2 sets of lockers upstairs. I was instead treated like a culprit. I ending up stowing my bags behind the counter of the Greyhound station, walking back and forth through a seedy part of town, and re-purchasing a cheaper ticket. Once inside, I was underwhelmed. The stage sets were sparse and unimpressive. The pit orchestra musicians overpowered the singers. I did not leave singing any of the songs. The opera itself was not worth all the trouble I took to get there.