Beneficial Mortgage Corporation Of America

Consumer Affairs has reviewed the complaint.  It appears there was a mistake on the 12/28 statement, but these were rectified when Ms. [redacted] called the phone center and before any additional payments were received.  Ms. [redacted] is on the Budget Billing Plan which can be misleading, as...

it is not always the most budget friendly, especially when you do not have one years' of usage history- which Ms. [redacted] did not.  Both email and phone message have been left for Ms. [redacted] to call our office to discuss further.  Thank you. SRP Consumer Affairs

There is no $32.18 debt with SRP. All charges were paid in March 2015.

SRP is in communications with the customer to resolve this matter, however, ongoing at this time. SRP will provide an update upon resolution of the matter.

I have been promised call backs and investigation by srp and have had no respect, consideration, and I have submitted several forms of proof to show I have not benefited at all from the services at that time. this is them fraudulently charging and demanding payment for a debt and account that was never mine nor did I benifit from.

SRP contacted [redacted] and matter was resolved on 5/6/2016.