Misinformation was given by initial contactReceived a malier stating they were trying to get in contact with me, but never didCustomer service representative was rude and uncooperative when I called in to find out why they were "trying to get in touch with me." Spoke with a supervisor who told me that information was provided as it needed to be when it wasn'tThe initial representative misspoke about the Refinance informationNo real help is ever given, just things like pay your mortgage as agreed, try to work with your current lender, etc
I really like MMI they have been good for usHow ever, these last few months have been very hard on us finiciallyMy husband had to have surgery and is out of work and I can't even pay on time what I owe MMII am very worried that we are going to lose our shirtsHaving said that they are a very good company
My experience with MMI was fantastic Initial interview was with a very helpful, professional woman I committed, followed their advice, and am now totally debt free All phone conversations were handled by people who were pleasant, helpful and gave accurate information They were very professional as well I heartily recommend MMI if you need assistance with managing your finances
MMI is not bad, pretty much like most other debt management companies The counselor's advice to me was that I should make more money to afford their proposed monthly payment, but whateverMy main beef is that they sent everyone an email in July advertising how "excited" they were about their new "new features" whereby you can change the date and amount of your monthly paymentExciting, eh? LolDO NOT TAKE ADVANTAGE OF THIS "EXCITING" "NEW FEATURE." Any change in the amount you pay or when you pay WILL result in penalties from your creditors that WILL throw your budget into a tailspin
Don't believe the initial hard sell I was told by my first counselor "don't worry I'll get all of this done for you without any further problems." Here's the truth: (1) Budget to pay your creditor TWICE in days (2) Totally IGNORE the intake counselor and expect the worst, not the best (3) There is NO GUARANTEE a creditor will accept the proposal for reduced interest/payment planNONE Remember this (4) Ensure that all of your accounts are current and in good standing during the review of the proposed debt management plan (5) Keep paying your bills UNTIL the proposal has been accepted (6) Pay any past due amounts that you creditors have as outstanding, these won't go away for at LEAST THREE (3) billing cycles, which means a 60-day late mark on your credit that will remain for years (8) NEVER listen to any advice that tells you to not pay your creditors when they say you owe them (10) Ultimately YOU ARE RESPONSIBLE TO YOUR CREDITORS, not MMI
I know it was stated that the approval of the proposals to creditors are not guaranteed, but MMI really makes it seem as though they will be It was also not made clear to me that even though your first DMP payment is dispensed to creditors in what seems like ample time before the due date of your bills, you're actually at the mercy of not only how long it takes the creditors to receive that payment, but whether or not they approve the proposal in the first placeSo you may be left having paid the bulk DMP payment and the need to pay those bills whose due dates have approached during this process, having paid TWICE for almost all of the billsIn my case some creditors would not move the due date to accommodate the time it took for the payments to be received and/or the proposals to be approvedI did not budget for having to pay bills twiceWhen calling MMI about this I kept being told "we dispensed the money" and when calling the creditors they'd say "we haven't received the money!" so I was caught in the middle with due dates approaching and had to pay the bills having already paid them in the DMP paymentSo plan to pay ALL bills twice, even if their due dates are after the dispense date
Misinformation was given by initial contactReceived a malier stating they were trying to get in contact with me, but never didCustomer service representative was rude and uncooperative when I called in to find out why they were "trying to get in touch with me." Spoke with a supervisor who told me that information was provided as it needed to be when it wasn'tThe initial representative misspoke about the Refinance informationNo real help is ever given, just things like pay your mortgage as agreed, try to work with your current lender, etc
I really like MMI they have been good for usHow ever, these last few months have been very hard on us finiciallyMy husband had to have surgery and is out of work and I can't even pay on time what I owe MMII am very worried that we are going to lose our shirtsHaving said that they are a very good company
My experience with MMI was fantastic Initial interview was with a very helpful, professional woman I committed, followed their advice, and am now totally debt free All phone conversations were handled by people who were pleasant, helpful and gave accurate information They were very professional as well I heartily recommend MMI if you need assistance with managing your finances
MMI is not bad, pretty much like most other debt management companies The counselor's advice to me was that I should make more money to afford their proposed monthly payment, but whateverMy main beef is that they sent everyone an email in July advertising how "excited" they were about their new "new features" whereby you can change the date and amount of your monthly paymentExciting, eh? LolDO NOT TAKE ADVANTAGE OF THIS "EXCITING" "NEW FEATURE." Any change in the amount you pay or when you pay WILL result in penalties from your creditors that WILL throw your budget into a tailspin
Don't believe the initial hard sell I was told by my first counselor "don't worry I'll get all of this done for you without any further problems." Here's the truth: (1) Budget to pay your creditor TWICE in days (2) Totally IGNORE the intake counselor and expect the worst, not the best (3) There is NO GUARANTEE a creditor will accept the proposal for reduced interest/payment planNONE Remember this (4) Ensure that all of your accounts are current and in good standing during the review of the proposed debt management plan (5) Keep paying your bills UNTIL the proposal has been accepted (6) Pay any past due amounts that you creditors have as outstanding, these won't go away for at LEAST THREE (3) billing cycles, which means a 60-day late mark on your credit that will remain for years (8) NEVER listen to any advice that tells you to not pay your creditors when they say you owe them (10) Ultimately YOU ARE RESPONSIBLE TO YOUR CREDITORS, not MMI
I know it was stated that the approval of the proposals to creditors are not guaranteed, but MMI really makes it seem as though they will be It was also not made clear to me that even though your first DMP payment is dispensed to creditors in what seems like ample time before the due date of your bills, you're actually at the mercy of not only how long it takes the creditors to receive that payment, but whether or not they approve the proposal in the first placeSo you may be left having paid the bulk DMP payment and the need to pay those bills whose due dates have approached during this process, having paid TWICE for almost all of the billsIn my case some creditors would not move the due date to accommodate the time it took for the payments to be received and/or the proposals to be approvedI did not budget for having to pay bills twiceWhen calling MMI about this I kept being told "we dispensed the money" and when calling the creditors they'd say "we haven't received the money!" so I was caught in the middle with due dates approaching and had to pay the bills having already paid them in the DMP paymentSo plan to pay ALL bills twice, even if their due dates are after the dispense date