Benjamin Franklin Plumbing Reviews (%countItem)
Benjamin Franklin Plumbing Rating
Description: Benjamin Franklin Plumbing in Trumbull, CT, prides itself on being your local plumbers dedicated to providing satisfaction through their emergency services and on-time guarantees. With a team of skilled professionals, they ensure peace of mind by delivering reliable services promptly whenever you need them. From routine maintenance to urgent repairs, they prioritize your plumbing needs with a professional touch that guarantees customer satisfaction. Rest assured that Benjamin Franklin Plumbing in Trumbull, CT, will handle your plumbing concerns efficiently and effectively, placing your trust in professionals who prioritize quality service and customer care.
Services: Emergency Plumbing Services, Faucet Repair Services, Plumbing Repairs, Garbage Disposal Repair, Sewer Line Repair, Sewer Line Replacement, Plumber in Trumbull CT, Shower Plumbing Services, Shower Installation and Repair, Shower Replacement, Bathtub Plumbing, Sink Installation and Replacement, Toilet Repair Services, Toilet Replacement, Pipe and repipe work, Leak Detection and Repair, Drain clearing and cleaning, Water Line Repairs, Water Heater Services
Areas Serve: Serving Shelton CT, Trumbull CT, Monroe CT, Easton CT, Fairfield CT, Westport CT, Bridgeport CT, Weston CT, Southport CT
Address: 2615 Pelham Pkwy, Pelham, Alabama, United States, 35124-4100
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had a project to do in my home. The project turned out to be a disaster after hiring this company. The initial plumber ran the pipes wrong, which increased the water pressure to my house, causing a mess, even after having one pressure release valve. The second plumber did not fix the problem. The supervisor of the project told me that I needed another pressure release valve, which I purchased from Benjamin Franklin. Then the supervisor of the project told me that the pipes were ran wrong, causing the water pressure increase. The supervisor sent a third plumber who corrected the problem. But now I have two pressure release valves in my home, when I only needed one. I felt like I was taken advantage of because I sold a product that I did not need. I do not recommend this company, Benjamin Franklin, to anyone. If I have any problems on something that this company has repaired, I will hire another company instead.
Kitchen skins stopped up one night. Call Benjamin Franklin Plumbing. Shane came out 9:45am the next day and fixed it. Very clean and effective. Highly recommend.
Paid $525 to have them install valve, stem, seat kit for leak in bath. Purchased warranty. Still leaking for 6
*** was dispatched to replace bath faucet components due to leak. He used a repair kit. Said it including replacing Stem, Seat and valve. Purchased warranty for all indoor plumbing to save 15% per service call.
After repair, shower still leaked. with purchase of the warranty, we were entitled to a full inspection of indoor plumbing. Benjamin Franklin inspector came out and acknowledged that install was not correct. Wrote up a work order that said *** would come back to correct. This occurred in June and July 2017. After phone calls and e-mails both to the local and corporate offices have gone unanswered.
Preying on senior citizens is pathetic. We are on a very tight budget, yet Benjamin Franklin has allowed for water to be wasted and running up my water bill. I want this corrected immediately.
Please return to correct the bungled repair or refund the money paid to do it so we can bring in a more reputable, honest company to fix their faulty work.
Manager spoke with client. We are returning to correct the repair.
(The consumer indicated he/she ACCEPTED the response from the business.)
After months of waiting for the repair, Ben Franklin Called to apologize and sent the technician out to correct the installation.
I will use them in the future.