Benjamin Michael & Associates

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] , I received your message this morning stating that you have closed my complaint because I have not responded to the previous message which asked me to let you know when payment was received I have not responded because payment has NOT been received This matter has NOT been resolved, and we are still owed money by these people – either the collection agent or their client I really don’t care which one of them sends me a refund, but someone needs to They’ve been paid twice! Please reopen this and continue to press for a resolution Thank you! [redacted]

The *** *** account was placed for collections and the debt was paid twiceOnce to the agency (***) and once to the original creditorWe have already paid the original creditor this money and it was our understanding that they were issuing the refund to ***At this juncture we
will debt the original creditors account and issue an immediate refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
 
[redacted],
 
I received your message this morning stating that you have closed my complaint because I have not responded to the previous message which asked me to let you know when payment was received.  I have not responded because payment has NOT been received.  This matter has NOT been resolved, and we are still owed money by these people – either the collection agent or their client.  I really don’t care which one of them sends me a refund, but someone needs to.  They’ve been paid twice!  Please reopen this and continue to press for a resolution.
 
Thank you!
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Review: I had been making payments to Benjamin Michael from 1/2014 through 12/2014 towards late Condominium fees. It was my understanding that these monies were to be remitted to the condominium management company. I was informed in Dwecember 2014 from a different firm in Washington DC that the relationship between Benjamin Michael and my condo association was no more. The president of the condo association confirmed this, and added that ties between the condo association and Benjamin Michael had been severed since Jan. 2014. The new firm was able to contact Benjamin Michael and confirm my payments. I was NEVER informed of the change in firms. Therefore, Benjamin Michael has been effectively cashing my checks and not remitting them to the Condo management company. I phoned Benjamin Michael to request a written statement. and was told that a secretary would get back to me. That was two weeks ago.Desired Settlement: I would like the monies that I remitted to Benjamin Michael to be forwarded to the Condo Association management company as originally intended. I would like a written statement of this transaction that I may submit to the condo association and to the credit bureau in the case of it further tarnishing my name.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: On June **, 2014, [redacted] processed a debit from our checking account against our check number [redacted]. On July *, 2014, the actual check cleared our bank. As a result they have been double paid for this bill. I spoke with [redacted] on August *, 2014, and he indicated that a check would be sent to me to reimburse me for this item. I have not yet received this check and feel that 40 days is plenty of time for it to be processed and sent.Desired Settlement: I would like to receive a check for $357.50 for reimbursement of this.

Business

Response:

The [redacted] account was placed for collections and the debt was paid twice. Once to the agency ([redacted]) and once to the original creditor. We have already paid the original creditor this money and it was our understanding that they were issuing the refund to [redacted]. At this juncture we will debt the original creditors account and issue an immediate refund.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[redacted],

I received your message this morning stating that you have closed my complaint because I have not responded to the previous message which asked me to let you know when payment was received. I have not responded because payment has NOT been received. This matter has NOT been resolved, and we are still owed money by these people – either the collection agent or their client. I really don’t care which one of them sends me a refund, but someone needs to. They’ve been paid twice! Please reopen this and continue to press for a resolution.

Thank you!

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,