Terrible experience! My husband had heard the Gutter Guard gutters were excellent, and we also wanted vinyl/aluminum covering for the soffits and door frames. After a high pressure sales pitch, he agreed to the premium price, convincing himself that "you get what you pay for". Unfortunately, this was "too good to be true". Ultimate Gutter Guard did not deliver the trained, professional, and efficient service they promised. The job was scheduled for 3-4 days and it took 10 days to complete, with the production manager finishing the gutter work himself. Workers arrived late or not at all and our yard was a disaster. There was minor damage to the grass and landscaping and the final cleanup was not as thorough as we had been promised. We had to supervise the work, call the company with numerous concerns and point out installation discrepancies in an attempt to get what we were sold. We were repeatedly given false/conflicting statements by the salesman, general manger, production manager and workman. At our insistence, they agreed to give us a small discount to avoid a complaint with the Revdex.com. We won't be filing a formal complaint, but we would never recommend Ultimate Gutter Guard of Huntsville
Terrible experience! My husband had heard the Gutter Guard gutters were excellent, and we also wanted vinyl/aluminum covering for the soffits and door frames. After a high pressure sales pitch, he agreed to the premium price, convincing himself that "you get what you pay for". Unfortunately, this was "too good to be true". Ultimate Gutter Guard did not deliver the trained, professional, and efficient service they promised. The job was scheduled for 3-4 days and it took 10 days to complete, with the production manager finishing the gutter work himself. Workers arrived late or not at all and our yard was a disaster. There was minor damage to the grass and landscaping and the final cleanup was not as thorough as we had been promised. We had to supervise the work, call the company with numerous concerns and point out installation discrepancies in an attempt to get what we were sold. We were repeatedly given false/conflicting statements by the salesman, general manger, production manager and workman. At our insistence, they agreed to give us a small discount to avoid a complaint with the Revdex.com. We won't be filing a formal complaint, but we would never recommend Ultimate Gutter Guard of Huntsville