Benjamin Rugs & Furniture

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactoryThe business has reached out to me via email stating that the bed post should be received by the local delivery company within five weeksThis is the first time that they have taken the initiative to reach out to me about the issue so I feel confindent that they will keep to their word however if the five weeks pass and I haven't received anything and they haven't kept me informed of the situation, then I will contact the Revdex.com Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We are sorry you felt the need to submit a complaint to the Revdex.comWe have been trying to get you posts from the manufacturer for some time now, and reply each time you reach out for updates. We have again, reached out to the manufacturer and local delivery agent on your behalf to request these
posts be sent to you ASAP, as we had been all alongSome things get misplaced in mystery freight as well and take a little time to find, especially small items like bed postsThe local delivery agent is doing a dock search for these pieces. I will do my best to get these to youIf they do not find them by end of week, we will discuss ordering an additional set to be sent to you

Most all credit card companies honor charge backs for their clientsIf you do not win the charge back, then its a client issueWe authorized a FULL refundTake this issue up with your credit card company and stop slandering businesses without doing your homeworkAll returns, refunds and
policies are clearly listedRegards

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory. The business has reached out to me via email stating that the bed post should be received by the local delivery company within five weeks. This is the first time that they have taken the initiative to reach out to me about the issue so I feel confindent that they will keep to their word however if the five weeks pass and I haven't received anything and they haven't kept me informed of the situation, then I will contact the Revdex.com.
Sincerely,
[redacted]