Bennett Books

Initial Business Response / [redacted] (1000, 5, 2015/07/06) */ The complainant checked in at 7pm on the 6/25/ We are almost finished remodeling our hotelWe tell people checking in that we are still remodeling, as for the noise the roofers were on the opposite side of the hotel where they were staying, they only worked for two hours since it was the last of the roof to be done before the thunderstorm cameShe was offered to check out late by 2pm or get part refund since they had checked in at 7pm the evening before.This was offered by the Owner themselves The complainant even refused to pay a [redacted] cash deposit that we have all locals pay due to our new rooms are being messed up by localsShe refused to pay it when she checked in and we made note that she was going to be a difficult client to deal with Our hotel was booked full this day and no one else complained about the noise we feel that she was trying to stay here free for the night

Initial Business Response /* (1000, 5, 2015/07/06) */
The complainant checked in at 7pm on the 6/25/2015.
We are almost finished remodeling our hotel. We tell people checking in that we are still remodeling, as for the noise the roofers were on the opposite side of the hotel where they were...

staying, they only worked for two hours since it was the last of the roof to be done before the thunderstorm came. She was offered to check out late by 2pm or get part refund since they had checked in at 7pm the evening before.This was offered by the Owner themselves.
The complainant even refused to pay a [redacted] cash deposit that we have all locals pay due to our new rooms are being messed up by locals. She refused to pay it when she checked in and we made note that she was going to be a difficult client to deal with.
Our hotel was booked full this day and no one else complained about the noise we feel that she was trying to stay here free for the night