Services charged for were not performed Called to discuss and the person hung up on me Owner denied services were not performed even when offered pictures as proof Cancelled services and was hung up on again without confirmation of services being cancelled NOT PROFESSIONAL! AVOID THEM!
I had new sewer line put in and called Picasso for an estimate to repair the lawn where the sewer line was installed, and for routine lawn care servicesI got the estimate and agreed to have the work done, and to start weekly lawn cutting as well and fertilizationWhen they repaired the lawn, they only smoothed over one area and covered the sewer clean out that was installedIn the area where there was damage from the equipment, they simply put seed over the tire tracksWhen I called, they said they would come out and look at itThat never happenedI also requested lawn cuttingWhen my lawn became overgrown and they hadn't been out, I called and was told they forgot to add me to the scheduleIt was a Friday and I had out of town guests coming to my house for the first time, so I asked if someone could come out that dayThey said they were too busy but would get me on the weekly schedule for TuesdaysThey did come that following Tuesday but the week after that, they came and only cut the front but I was charged the full priceAt that point, I called to cancel my services but asked that someone still come out to cut my backyard since my account was charged for itI was told they would but they never came out
Services charged for were not performed Called to discuss and the person hung up on me Owner denied services were not performed even when offered pictures as proof Cancelled services and was hung up on again without confirmation of services being cancelled NOT PROFESSIONAL! AVOID THEM!
I had new sewer line put in and called Picasso for an estimate to repair the lawn where the sewer line was installed, and for routine lawn care servicesI got the estimate and agreed to have the work done, and to start weekly lawn cutting as well and fertilizationWhen they repaired the lawn, they only smoothed over one area and covered the sewer clean out that was installedIn the area where there was damage from the equipment, they simply put seed over the tire tracksWhen I called, they said they would come out and look at itThat never happenedI also requested lawn cuttingWhen my lawn became overgrown and they hadn't been out, I called and was told they forgot to add me to the scheduleIt was a Friday and I had out of town guests coming to my house for the first time, so I asked if someone could come out that dayThey said they were too busy but would get me on the weekly schedule for TuesdaysThey did come that following Tuesday but the week after that, they came and only cut the front but I was charged the full priceAt that point, I called to cancel my services but asked that someone still come out to cut my backyard since my account was charged for itI was told they would but they never came out