Ben's Native Impressions

I paid in full to have Ben Begay make a special pair of earrings using stones that he showed me. They were to be made and hand delivered in Tuscon. When I called to firmly set the time of delivery he had not started the order and did not have the design we had discuss. I stopped payment with the credit card company, but I did not get a refund. Ben Begay stole my money. I made a mistake in trusting him. Don't do the same.

Revdex.com:I have reviewed the response made by the...

business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,[redacted] I have been told many times over the past five months that my money would be refunded.  However, the money has never been sent.  I have no reason to believe that they will send me the money.  My complaint should be active until I actually receive the money.

I purchased two rings from the Malibu Art Festival from a vendor, Ben's Native Impressions owned by Ben B[redacted]. They were custom made so would arrive two weeks later. I didn't get them until one month later. When I did receive them, they were nowhere close to the craftsmanship of the rings at the show. Ben offered replacements for the bad work and even admitted to rushing the job, I have the email proving it. The replacement rings were just as bad. Bubbles in the mold and visible cut lines in the ring.

I tried contacting Ben B[redacted] but he doesn't return phone calls or responds to emails. He did in the beginning, after numerous attempts. However, after receiving the replacement set and trying to contact him regarding my dissatisfaction, no response at all.

I am now in the process of disputing the charge with my credit card company. Ben even goes so far as to say I have not expressed any dissatisfaction with the rings and never tried contacting him. That was his response to the credit card company when I opened the dispute. It appears I am not alone regarding the negative experience with Ben B[redacted] as the "F" rating shows. Do not ever purchase items from this person. He offers zero customer service and does bad custom work.

My Brother [redacted] contacted [redacted] and told her that she would get her money back. At that time I was working for my brother as a sales person selling his art work. Sincerely, [redacted]

I have reviewed the response made by the...

business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,[redacted] I have been told many times over the past five months that my money would be refunded.  However, the money has never been sent.  I have no reason to believe that they will send me the money.  My complaint should be active until I actually receive the money.