Bentley's Yamaha Suzuki Reviews (1)
View Photos
Bentley's Yamaha Suzuki Rating
Address: 4451 William Penn Hwy Rt 22, Murrysville, Pennsylvania, United States, 15668
Phone: |
Show more...
|
Web: |
|
Add contact information for Bentley's Yamaha Suzuki
Add new contacts
*** * *** is requesting a Rekiuse clutch (at a steep discount) for his (TM motorcycleHis assertion isthat when we sold the KTM Demo unit to him, four separate individuals at our dealership told him thatthis motorcycle came equipped with a Rekiuse clutchAfter speaking with my Sales
Manager, GM, andtechnician, it is clear to me that this is simply not the caseThis particular unit was sold to Mr *** at asubstantial discount because it was a demo unitHe was fully aware of that fact as stated in the complaint.A Rekluse clutch is a fully automatic clutch that converts a manual transmission to an automatictransmissionMr *** would have been immediately aware, upon riding the motorcycle, that the bike didnot have a Rekiuse clutch; however, Mr*** waited a full eight months to bring this to our attentionThatsimply does not add upIf he truly believed, at the time of purchase, that the KTM had a Rekiuse clutch, whywould he wait eight months to report this to us? The fact is, he would notAlso, if he believed he was notgiven the proper clutch, he would be asking for a full replacement, not simply a discount That alone speaksvolumes heard This clearly tells me that he is fully aware this 1CM Demo unit did not come with a Rekluseclutch.We have been in business for thirty yearsWe do not have to lie to, or trick people to buy our products.We strive at all times to act ethically and with the utmost of integrityWe would not have been able to builda business of this size and success if we misrepresented ourselves or our productsI fully stand behind mysales team and my tech staff, My GM has been with us for over ten years, my sales manager for fiveNeitherone of them have anything to gain by lying and tricking our customersWe rely on repeat business andreferrals, which we have plenty of.With all that being said, we are not going to supply Mr *** with a Rekluse clutch, If they would like topurchase the clutch, we will be happy to offer a reasonable discount.Sincerely,Evelyn B***