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Bentley's Reviews (5)

The [redacted]'s had a small addition installed 8 years ago, and they never had any problems with their roof in the past 8 winters. Unfortunately, during Western New York's most severe winters they did have an abundance of snow on their roof that caused what's called an ice dam. We did offer them...

the service to remove the ice for a small fee, but, her husband declined. Mrs. [redacted] claims her shingles are defective but they aren't leaking now. We find it ironic that during the original message left on our machine, dialog was expressed that their problem was due to the weather conditions. This complaint is totally unwarranted and should never have been submitted. Sincerely, Thomas A. President

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Revdex.com spoke to [redacted] and the following was relayed:The business was here Saturday and installed the board. They did a great job. This is resolved.
Regards,
[redacted] And [redacted]

In regards to the problems you have addressed with the Revdex.com. It is my company's best interest to meet personally with you and address your problems or submit to arbitration to resolve your concerns. If you would like to extend the opportunity my phone is ###-#### or Company ###-#### . Thank you,[redacted]

Revdex.com spoke to business and the following was relayed: They live on a flood plain. Eight days after the job they had a flood. Concrete heaves and concrete cracks, there is no guarantee on concrete. We have been out there several times to help them out. We capped his crawl space, we did not build...

it. The job was inspected, there is nothing else we can do.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Looks like we will be going to small claims court. The roof was not leaking in the basement and the furnace and all the piping were brand new and had no issues with any leaks. It rained the next day after the roof was installed and I have the records to prove how much rain we have had since the roof was installed. Your employee said it was your company's fault that the chimney was not done right and it allowed water to run down the chimney which my husband heard him say. We had no leaking into the basement until your company did the roof. The rust is because we didn't realize that the chimney was leaking until after the damage was done which we did have rain at the end of May and beginning of June. It rained enough that we were unable to plant our garden due to the rain. The furnace and pipes are just over a year old and even the previous furnace and pipes did not leak. The leaking only happened after your company did the roof. 
Regards,
[redacted]

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Address: 608 Saint Lawrence Blvd, Eastlake, Ohio, United States, 44095-1263

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