Good morningMy name is [redacted] ***r and I am the Reservations Supervisor here at Snowshoe Mountain Resort.I am writing to let you know that we have been trying to reach out to this guest via email and by phone call with absolutely no success.We are hoping to resolve the issues to which she might have regarding Snowshoe and see how we can assist her in the future.I personally left [redacted] different voicemails to contact me in regards to her experience with our reservationistThe first one on 03/03/at or around 3:30pm and the other call we placed on 03/04/at around 9:30amWe have also tried to call and we have also sent her emails prior to this complaint with no luck in reaching out to herIf we could get a call back from [redacted] I feel confident that she will see Snowshoe differently!At this time I feel that we have tried multiple times to resolve these issues and it is now up to her to call and speak to me directly[redacted] Reservation SupervisorSnowshoe Mountain Resort [redacted] 304-572-Elkins office304-572-Snowshoe Office877-441-Central Reservations
Good morningMy name is [redacted] ***r and I am the Reservations Supervisor here at Snowshoe Mountain Resort.I am writing to let you know that we have been trying to reach out to this guest via email and by phone call with absolutely no success.We are hoping to resolve the issues to which she might have regarding Snowshoe and see how we can assist her in the future.I personally left [redacted] different voicemails to contact me in regards to her experience with our reservationistThe first one on 03/03/at or around 3:30pm and the other call we placed on 03/04/at around 9:30amWe have also tried to call and we have also sent her emails prior to this complaint with no luck in reaching out to herIf we could get a call back from [redacted] I feel confident that she will see Snowshoe differently!At this time I feel that we have tried multiple times to resolve these issues and it is now up to her to call and speak to me directly[redacted] Reservation SupervisorSnowshoe Mountain Resort [redacted] 304-572-Elkins office304-572-Snowshoe Office877-441-Central Reservations