Bergament Dept Store/Outlet

Review: On 6/**/13 I purchased 2 tablecloths@ Bergament Home Center [redacted] for $6.50 each. This is a very inexpensive price even for polyester tablecloths. Since Bergament is known to have good deals, I assumed the tablecloths were really worth more. The vinyl packaging on one was torn, so the tablecloth inside was dirty. No problem - polyester tablecloths are supposed to be wash & wear. Following the care instructions, I washed it on gentle cycle in cold water. The tablecloth came out looking like an old creased rag. I was hoping that the dryer would fluff it back in shape, and again following instructions I dried it. It came out looking like a piece of garbage. All rumpled and creased and misshapen. I was hoping that ironing it could possibly salvage it - but no such luck. The tablecloth was beyond repair through no fault of mine. I would never fathom that even polyester made in China could be so inferior.I returned the tablecloth to Bergament past the 7 day return period and the manager(who would not even give me the courtesy of telling me his name) said TOUGH LUCK. We don't do any exchanges or credits after the 7 day period.I'm sure if I would have made it back to the store within the timeframe he'd find some other excuse. The quality of the tablecloth was absolutely horrendous and the customer service was equally horrific. A polyester tablecloth is bought because it's EASY CARE. It doesn't require any TLC- can be used, washed, dryed, folded and ready for use again.This was one horrible shopping experience!!!!Desired Settlement: I know the store has a 7 day return policy but this tablecloth was clearly DEFECTIVE. A polyester cloth should be very easy care and this one was definitely not. Even cotton or linen that come out wrinkled in the wash can be starched and ironed to look beautiful. The hem on this tablecloth is all puckered and sewn by the most amateur laborer. It's a real WRECK - something so JUNKY should not be sold in the first place. In the closed package all this was not visible. Real DECEPTIVE merchandisin.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Bergament Dept Store/Outlet has been resolved.

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