Berglund SUV and Import Supercenter Reviews (1)
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Berglund SUV and Import Supercenter Rating
Description: AUTO DEALERS-NEW CARS, AUTO DEALERS-USED CARS
Address: 3530 Franklin Road, Roanoke, Virginia, United States, 24014
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www.berglundsuv.com
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Review: 45 days after purchase the dealership has not processed title and transfer of tags/registration from trade in vehicle to purchased vehicle with the DMV. Multiple calls to dealership have been made always ending with a promise that the required work has been completed and the DMV will update within 24-48 hours. Subsequent trips to the DMV and attempts to verify the information has been processed show it to still be outstanding.Desired Settlement: Process DMV paperwork in a timely manner.
Business
Response:
Attached is a title inquiry showing Mr. [redacted] DMV was recorded with the state on 3/4/16 – title number [redacted]. The title will be held by [redacted] until Mr. [redacted] pays off his loan. It shows the plate [redacted] was transferred to his Impreza – the tags will expire 11/30/2016.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,