Bergmann, Cynthia A Md

March 18, 2016To [redacted] ***,I called [redacted] on March 18, to discuss her complaintWe resolved the bill adjustment and are mailing her a check of $for her stop paymentShe was satisfied with the agreementWe charged her $but refunded her the entire amount.Thank you,Debbie P

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that I will accept Edwin Stipe offer to reduce the contract by $as indicated in the attachment above for work outstandingIn addition, hereafter, I will be working on hiring another master plumber to complete the work and will make arrangements with Edwin Stipe, Incfor the Allentown inspector to review the work (with Henry S***, owner of Edwin Stipe will attend alone) that his staff charged forNo additional cost will be paid to Edwin Stipe except for $3,less any pending violation that arise from his staff workmanshipI will provide MrS*** with a certified check days ( via *** or ***) after the inspection is completed and no violation are pending from his staff's work*** *** is confident of his staff workmanship as provided in a related email, so we do not expect any additional issues or violations I hope to have coordinated event within the next days or sooner.
Regards,
*** ***

The customer has contacted us and we are trying to set up a meeting with ***We have not been able to get a meeting with her as of yet

March 18, 2016To [redacted],I called [redacted] on March 18, 2016 to discuss her complaint. We resolved the bill adjustment and are mailing her a check of $25.00 for her stop payment. She was satisfied with the agreement. We charged her $183.00 but refunded her the entire amount.Thank you,Debbie...

P

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]