On several occasions we have tried to have a professional conversation with [redacted]. I did end the conversation on two separate...
occasions due to the use fowl language. I have attached the lease agreement which clearly states that the lease term is from September 7, 2016 through September 6th, 2017. Per section 3 of the lease labeled "Lease Term", [redacted] is obligated for payment for the 6 days of September 2017. Per section 36 of the lease labeled "Move-Out Notice", Your move-out notice will not release you from the liability for the full term of the Lease Contract. We did state to [redacted] that we would return the $50.00 late fee which was processed on September 29, 2017. No further monies will be refunded as we are adhering to the terms of the lease agreement signed by [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
To assist us in bringing this matter to a close, we would like to know your view on the matter. I never used foul language when talking with the manager. He would not listen to what I had to say and hung up on me both time I was allowed to speak with him. As he even told you my lease agreement was from September 7, 2016 to September 6th, 2017. Please explain to me why this would cause me to incur an extra 6 days of rent due when I was moved out by the end of my lease? My lease was for 365 and I paid for all of those days when I gave them my last payment in August and even confirmed that with Jackie at the front desk.
He did send me a $50 check to cover the late fee but I do not owe for any extra 6 days nor will I be satisfied until he pays me the rest of my security deposit in the amount of $119. As he pointed out my lease was from September 7, 2016 to September 6, 2017 and I gave them my keys on September 6, 2017 so how can you charge me for an extra 6 days that I did not live there for. I lived there for only 365 and that is all I will and have paid them. They owe me the rest of the security deposit in the amount of $119 because I did not live there for an extra 6 days.
Regards,
[redacted]
The additional information you were needing is belowWentworth Estates Carole LaneFlorence, KY 41042My address was: [redacted] ***
On several occasions we have tried to have a professional conversation with [redacted]. I did end the conversation on two separate...
occasions due to the use fowl language. I have attached the lease agreement which clearly states that the lease term is from September 7, 2016 through September 6th, 2017. Per section 3 of the lease labeled "Lease Term", [redacted] is obligated for payment for the 6 days of September 2017. Per section 36 of the lease labeled "Move-Out Notice", Your move-out notice will not release you from the liability for the full term of the Lease Contract. We did state to [redacted] that we would return the $50.00 late fee which was processed on September 29, 2017. No further monies will be refunded as we are adhering to the terms of the lease agreement signed by [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
To assist us in bringing this matter to a close, we would like to know your view on the matter. I never used foul language when talking with the manager. He would not listen to what I had to say and hung up on me both time I was allowed to speak with him. As he even told you my lease agreement was from September 7, 2016 to September 6th, 2017. Please explain to me why this would cause me to incur an extra 6 days of rent due when I was moved out by the end of my lease? My lease was for 365 and I paid for all of those days when I gave them my last payment in August and even confirmed that with Jackie at the front desk.
He did send me a $50 check to cover the late fee but I do not owe for any extra 6 days nor will I be satisfied until he pays me the rest of my security deposit in the amount of $119. As he pointed out my lease was from September 7, 2016 to September 6, 2017 and I gave them my keys on September 6, 2017 so how can you charge me for an extra 6 days that I did not live there for. I lived there for only 365 and that is all I will and have paid them. They owe me the rest of the security deposit in the amount of $119 because I did not live there for an extra 6 days.
Regards,
[redacted]
The additional information you were needing is belowWentworth Estates 7500 Carole LaneFlorence, KY 41042My address was: [redacted]