Bernard Haldane Associates

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I [redacted] REJECT the response from [redacted] of Kentuckiana Siding.I stand behind the Facts that [redacted] had a contract to perform Aluminum Soffit, Fascia, and Freeze Board work, along with Guttering and Gutter Guards on my new home [redacted] did not stand behind his work or his contract [redacted] was paid the amount owed at the time – and the amount he agreed to for the work completed And as I stated in my original compliant [redacted] was to come back and complete the contracted work for final payment – which HE chose not to come back and complete the contracted work.Furthermore as can be seen by the response of [redacted] with his name calling and threats – anyone reading his reply to my complaint can see the unprofessional business man I have had to deal with.Thank you, [redacted]

To whom it may concern, I am writing this response to the complaint by Mr*** *** complaint id # ***. First and foremost the work that has been completed (everything except the beam metal, gutters, and gutter guard) is of the most highest standards. That being said Mr
*** is completely unreasonable, a liar, a con, and a thief. We will first start start from the beginning. The original detailed proposal was submitted on 11-10-16. Mr*** asked is a deposit was required and we said no, we do not take deposits, and that we would like to get paid when our work is complete. We where contracted to do the job, We where informed by Mr *** that he was picky, which we have no issues with being we have done this line of work for over years with NO complaints that where not addressed and corrected to make the homeowner 100% satisfied every time. That being said the work looks great. Job was started early march. Mr, *** watched as the job progressed and decided that he wanted the vented soffit realigned a particular way (nothing more then his personal preference, alignment of vented soffit was never addressed in proposal, nor was it brought up until about 1/of job completeNOTHING was wrong with what was done.) We paid our subcontractor extra to remove and adjust the vented pc's to make Mr*** happy (many man hours labor paid out of our pocket at no extra cost to Mr***). Mr*** was to have porch ceiling in so we could wrap beams while we where there, repetitively we discussed him having that done. It never was completed so we could not wrap the beams at the time and told him we would have to come back to do those sections because it was physically impossible to complete any more work. 3. Mr*** recognized where pc of trim was loose, we addressed it promptly to his satisfaction. After completion of that he informed us that we needed to put more nails throughout all the fascia. Mr*** is not qualified to make that assessment, the nail placement and quantity was more then sufficient and the job looked good. After a short debate we sent multiple people to his home to add pointless nails at the expense of MYSELF to once again make Mr*** satisfied. 4. Almost month go's by, no word from Mr***, when we did reach Mr*** we where informed that porch ceilings where still not done and he didn't know when they would be. At that point in time we request to be paid the amount we where due for the work that has been completed because we had to pay for the materials and labor and would like to recoup some expenses being we did not know when the porch ceilings would be completed. Mr*** at that point in time says that we told him that he did not need to pay until everything is completed and that we where not done (porch beam metal, gutters, gutter guards). at that point in time we explained that we have a lot of money of our own out and we cant wait until "whenever" to finish being we didn't know a finish date and that was completely unreasonable to expect. Mr*** then agreed to pay for the work completed. 5. Unfortunately many attempts to get together with Mr*** where evaded by Mr ***. Finally around 4-29-we where able to meet up with Mr*** where at that point in time he we presented our invoice which was for the work we completed and is line by line off the proposal what we did, no change in prices. at that point in time Mr*** presents us with a check for $5,500, the bill was for $5,934.00, so Mr*** shorted what was due to us by $434, which I interpret as THEFT. we explained to him at that point in time that he had shorted us and he more or less told us to take it or leave it. At that point in time we figured it best to cut our ties and walk away $shorted, and $in added expenses to apes Mr*** which I want to stress where ridiculous, but done to make the customer happy. 6. we did write on his invoice that $was due for porch beam once completed, many weeks went by and Mr*** called to tell us it was ready for us to come back. at that point in time we told him once again that he shorted us on the money that was already due, and that we are choosing not to come back because he refused to pay what was rightfully owed and we choose not not work for someone like that.We never once took money that was not owed to use for work completed. We went over and beyond what was reasonable, Mr*** has an issue, thus is why it took years to build his house, I am not the only one that has been ripped off by this man on this job come to find out. and I have no desire to go back and subject my guys to his unruly ways. We owe Mr*** nothing, further more he still owes us $434, and if this nonsense continues by Mr*** I will have no choice but to file a defamation of character suit and a civil suit to recoup the $still owed.In conclusion Mr*** can hire someone elts to do the work he wants us to do, and him asking that we be responsible to financially reimburse him for "the job not completed" and "time delay in the construction of his home" is just another shining example of him trying to con someone. I owe him nothing, he owes me $434.00. Proposal and Invoice are attached for your review.*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I [redacted] REJECT the response from [redacted] of Kentuckiana Siding.I stand behind the Facts that [redacted] had a contract to perform Aluminum Soffit, Fascia, and Freeze Board work, along with Guttering and Gutter Guards on my new home.  [redacted] did not stand behind his work or his contract.  [redacted] was paid the amount owed at the time – and the amount he agreed to for the work completed.  And as I stated in my original compliant [redacted] was to come back and complete the contracted work for final payment – which HE chose not to come back and complete the contracted work.Furthermore as can be seen by the response of [redacted] with his name calling and threats – anyone reading his reply to my complaint can see the unprofessional business man I have had to deal with.Thank you,[redacted]