Bernie's Pharmacy

ThursdayDecember 2016Revdex.comPO Box 1000DuPontWA 98327Re: Complaint ID # [redacted] To Whom It May Concern.We have received your notification of complaintThis situation is complicatedand cannotbe thoroughly described without revealing protected health informationSince pickup of theprescription on August we have kept thorough documentation of all conversationswith this patientWe are willing to release further informationbut only with the writtenpermission of the customer.On August we offered to refund this customer the cost of her prescriptioneitherwith or without returning the productShe did not accept our offerand hung up on our staffmember.A refund check in the amount of $has been mailed to the address Listed in your Letter.A copy of the check is included with this responseWe now consider this matter closed.Sincerely,Teresa EH***PresidentBernie's PharmacyInc

RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. However, my medical information is not in question in regards to my complaint filed with the BBB. Bernie's pharmacy has been compounding Dr.F [redacted] s skin cream for me for over two years and since I've been using this compounded skin cream made by Bernie's pharmacy I have experienced repeated skin problems. I had no medical issues prior to using Dr. F [redacted] 's skin cream compounded by Bernie's pharmacy. The fault starts and ends with Bernie's pharmacy as I was intentionally made a compounded skin cream to deliberately cause disfigurement to my skin and transfer diseases and others DNA topically to my blood stream through applying this compounded skin cream daily on my skin. It was not until I was issued a compounded cream made with a tinting cream that exposed the assault I was enduring on my health for over two years caused by pharmacist's at Bernie's pharmacy. I am pleased to know that Bernie's pharmacy has kept such detailed records of our phone conversations as this will be important and necessary information for my case against Bernie's pharmacy in the court of law, as I have evidence, this compounded skin cream that I am currently requesting testing on to know the exact compounds that were mistakenly compounded in this cream I received, as stated to me by Bernie's pharmacist Jackie in one of our phone conversations. Sincerely, [redacted] .

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meHowever, my medical information is not in question in regards to my complaint filed with the Revdex.com Bernie's pharmacy has been compounding Dr.F*s skin cream for me for over two years and since I've been using this compounded skin cream made by Bernie's pharmacy I have experienced repeated skin problems I had no medical issues prior to using DrF*'s skin cream compounded by Bernie's pharmacy The fault starts and ends with Bernie's pharmacy as I was intentionally made a compounded skin cream to deliberately cause disfigurement to my skin and transfer diseases and others DNA topically to my blood stream through applying this compounded skin cream daily on my skin It was not until I was issued a compounded cream made with a tinting cream that exposed the assault I was enduring on my health for over two years caused by pharmacist's at Bernie's pharmacy I am pleased to know that Bernie's pharmacy has kept such detailed records of our phone conversations as this will be important and necessary information for my case against Bernie's pharmacy in the court of law, as I have evidence, this compounded skin cream that I am currently requesting testing on to know the exact compounds that were mistakenly compounded in this cream I received, as stated to me by Bernie's pharmacist Jackie in one of our phone conversations
Sincerely, *** ***

ThursdayDecember 2016Revdex.comPO Box 1000DuPontWA 98327Re: Complaint ID # ***To Whom It May Concern.We have received your notification of complaintThis situation is complicatedand cannotbe thoroughly described without revealing protected health informationSince pickup
of theprescription on August we have kept thorough documentation of all conversationswith this patientWe are willing to release further informationbut only with the writtenpermission of the customer.On August we offered to refund this customer the cost of her prescriptioneitherwith or without returning the productShe did not accept our offerand hung up on our staffmember.A refund check in the amount of $has been mailed to the address Listed in your Letter.A copy of the check is included with this responseWe now consider this matter closed.Sincerely,Teresa EH***PresidentBernie's PharmacyInc