Despite what MrD [redacted] states in his response the work has not been completed and no bill has been received Because many of the things that MrD [redacted] has stated in his responses are inaccurate or incomplete, I personally contacted Jeff B [redacted] at B [redacted] Garden Center I requested an appointment with him to have a face-to-face meeting with him to get this issue resolved Our meeting is scheduled for Tuesday, August at 10: At that time, I am hoping a resolution will be achieved Until that meeting occurs I cannot state that I am satisfied with the action taken
My name is Jeff D*** I am the designer that has been working with the [redacted] on this project While we were short on the original amount of block needed for the trees at the back of the property, a mistake on my part, we did get the additional block needed for those trees and completed that work the next day The [redacted] were not charged for that additional block When I was made aware of the fact that the crew used half of the mulch that was on the estimate, I corrected the total on the proposal The foreman on the job misunderstood my directions that the trees in the front yard were only supposed to be edged and mulched and began installing some of the remaining block around the larger tree Mrs [redacted] decided that she liked this look and asked that we complete that tree I informed her at that time that since that tree was not on the original estimate there would be an additional charge for the labor and materials, to which she agreed The crew completed layer of block around the tree, re-mulched the bed and left I then received a call from Mrs [redacted] stating that she wanted layers around that tree and around the 2nd tree in the front yard We obtained the additional block needed and worked it back into our schedule completing both trees A few days later I received another call from Mrs [redacted] stating that the job was not finishedwhen I asked her what she meant she stated that the 2nd tree was supposed to have rings as well I stated that we can do that and add it to the final total I then called my supplier about the block only to be informed that the block in the color we were using was out of stock and would be approximately weeks before they would have any The block did finally come in and the paperwork to have it installed has been turned into the scheduling manager The reason that it has not been completed yet is the fact that we have lost numerous days on our schedule in the last month due to rain and these rains have caused scheduled projects to run longer than anticipated We hope to have this second layer installed with in the next week and apologize to the [redacted] for the delays I will be providing the [redacted] with a full accounting of the materials used when the project is completed
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me As an update -- B [redacted] finally completed the work We will be paying the agreed upon balance.Thank you.The [redacted]
Our crew was out last week to complete the work We have emailed an itemized list of the materials used and a revised invoice will be sent out this week
We have documentation and visual proof that much of the previous information submitted by MrD*** has discrepancies which we hope to get resolved during our meeting with Jeff B*** on Thursday, August
Re: Revdex.com complaint *** Inboxx ***[email protected]:AM (minutes ago)to me LynnWe (my husband and I) met with Jeff B*** this morning We walked the property and we explained our concerns He stated he read the file that MrD*** had on our landscaping and could not make sense of it either We provided Jeff B*** a 4-page type written document of the events that occurred He listed the issues we have and stated he would fix them immediately as per the contract He asked what we felt was a fair settlement of fees We told him that we had that at the bottom of the 4-page document He asked us if all of the work was completed, would be pay that amount We agreed We will keep you posted as to when the work will be completed and final payment rendered.Thank you for your assistance with this matter.The ***
Despite what Mr. D[redacted] states in his response the work has not been completed and no bill has been received. Because many of the things that Mr. D[redacted] has stated in his responses are inaccurate or incomplete, I personally contacted Jeff B[redacted] at B[redacted] Garden Center. I requested an appointment with him to have a face-to-face meeting with him to get this issue resolved. Our meeting is scheduled for Tuesday, August 15 at 10:00. At that time, I am hoping a resolution will be achieved. Until that meeting occurs I cannot state that I am satisfied with the action taken.
Our crew was out last week to complete the work. We have emailed an itemized list of the materials used and a revised invoice will be sent out this week.
My name is Jeff D[redacted]. I am the designer that has been working with the [redacted] on this project. While we were short on the original amount of block needed for the 6 trees at the back of the property, a mistake on my part, we did get the additional block needed for those trees and...
completed that work the next day. The [redacted] were not charged for that additional block. When I was made aware of the fact that the crew used half of the mulch that was on the estimate, I corrected the total on the proposal. The foreman on the job misunderstood my directions that the 2 trees in the front yard were only supposed to be edged and mulched and began installing some of the remaining block around the larger tree. Mrs [redacted] decided that she liked this look and asked that we complete that tree. I informed her at that time that since that tree was not on the original estimate there would be an additional charge for the labor and materials, to which she agreed. The crew completed 1 layer of block around the tree, re-mulched the bed and left. I then received a call from Mrs. [redacted] stating that she wanted 2 layers around that tree and 1 around the 2nd tree in the front yard. We obtained the additional block needed and worked it back into our schedule completing both trees. A few days later I received another call from Mrs. [redacted] stating that the job was not finished. when I asked her what she meant she stated that the 2nd tree was supposed to have 2 rings as well. I stated that we can do that and add it to the final total. I then called my supplier about the block only to be informed that the block in the color we were using was out of stock and would be approximately 2 weeks before they would have any. The block did finally come in and the paperwork to have it installed has been turned into the scheduling manager. The reason that it has not been completed yet is the fact that we have lost numerous days on our schedule in the last month due to rain and these rains have caused scheduled projects to run longer than anticipated. We hope to have this second layer installed with in the next week and apologize to the [redacted] for the delays. I will be providing the [redacted] with a full accounting of the materials used when the project is completed.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As an update -- B[redacted] finally completed the work. We will be paying the agreed upon balance.Thank you.The [redacted]
Despite what MrD [redacted] states in his response the work has not been completed and no bill has been received Because many of the things that MrD [redacted] has stated in his responses are inaccurate or incomplete, I personally contacted Jeff B [redacted] at B [redacted] Garden Center I requested an appointment with him to have a face-to-face meeting with him to get this issue resolved Our meeting is scheduled for Tuesday, August at 10: At that time, I am hoping a resolution will be achieved Until that meeting occurs I cannot state that I am satisfied with the action taken
My name is Jeff D*** I am the designer that has been working with the [redacted] on this project While we were short on the original amount of block needed for the trees at the back of the property, a mistake on my part, we did get the additional block needed for those trees and completed that work the next day The [redacted] were not charged for that additional block When I was made aware of the fact that the crew used half of the mulch that was on the estimate, I corrected the total on the proposal The foreman on the job misunderstood my directions that the trees in the front yard were only supposed to be edged and mulched and began installing some of the remaining block around the larger tree Mrs [redacted] decided that she liked this look and asked that we complete that tree I informed her at that time that since that tree was not on the original estimate there would be an additional charge for the labor and materials, to which she agreed The crew completed layer of block around the tree, re-mulched the bed and left I then received a call from Mrs [redacted] stating that she wanted layers around that tree and around the 2nd tree in the front yard We obtained the additional block needed and worked it back into our schedule completing both trees A few days later I received another call from Mrs [redacted] stating that the job was not finishedwhen I asked her what she meant she stated that the 2nd tree was supposed to have rings as well I stated that we can do that and add it to the final total I then called my supplier about the block only to be informed that the block in the color we were using was out of stock and would be approximately weeks before they would have any The block did finally come in and the paperwork to have it installed has been turned into the scheduling manager The reason that it has not been completed yet is the fact that we have lost numerous days on our schedule in the last month due to rain and these rains have caused scheduled projects to run longer than anticipated We hope to have this second layer installed with in the next week and apologize to the [redacted] for the delays I will be providing the [redacted] with a full accounting of the materials used when the project is completed
Mrs [redacted] called to re-schedule her appointment with Jeff B [redacted] to Thursday, August 17,
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me As an update -- B [redacted] finally completed the work We will be paying the agreed upon balance.Thank you.The [redacted]
Our crew was out last week to complete the work We have emailed an itemized list of the materials used and a revised invoice will be sent out this week
We have documentation and visual proof that much of the previous information submitted by MrD*** has discrepancies which we hope to get resolved during our meeting with Jeff B*** on Thursday, August
Re: Revdex.com complaint *** Inboxx ***[email protected]:AM (minutes ago)to me LynnWe (my husband and I) met with Jeff B*** this morning We walked the property and we explained our concerns He stated he read the file that MrD*** had on our landscaping and could not make sense of it either We provided Jeff B*** a 4-page type written document of the events that occurred He listed the issues we have and stated he would fix them immediately as per the contract He asked what we felt was a fair settlement of fees We told him that we had that at the bottom of the 4-page document He asked us if all of the work was completed, would be pay that amount We agreed We will keep you posted as to when the work will be completed and final payment rendered.Thank you for your assistance with this matter.The ***
Mrs. [redacted] called to re-schedule her appointment with Jeff B[redacted] to Thursday, August 17, 2017.
Despite what Mr. D[redacted] states in his response the work has not been completed and no bill has been received. Because many of the things that Mr. D[redacted] has stated in his responses are inaccurate or incomplete, I personally contacted Jeff B[redacted] at B[redacted] Garden Center. I requested an appointment with him to have a face-to-face meeting with him to get this issue resolved. Our meeting is scheduled for Tuesday, August 15 at 10:00. At that time, I am hoping a resolution will be achieved. Until that meeting occurs I cannot state that I am satisfied with the action taken.
Our crew was out last week to complete the work. We have emailed an itemized list of the materials used and a revised invoice will be sent out this week.
My name is Jeff D[redacted]. I am the designer that has been working with the [redacted] on this project. While we were short on the original amount of block needed for the 6 trees at the back of the property, a mistake on my part, we did get the additional block needed for those trees and...
completed that work the next day. The [redacted] were not charged for that additional block. When I was made aware of the fact that the crew used half of the mulch that was on the estimate, I corrected the total on the proposal. The foreman on the job misunderstood my directions that the 2 trees in the front yard were only supposed to be edged and mulched and began installing some of the remaining block around the larger tree. Mrs [redacted] decided that she liked this look and asked that we complete that tree. I informed her at that time that since that tree was not on the original estimate there would be an additional charge for the labor and materials, to which she agreed. The crew completed 1 layer of block around the tree, re-mulched the bed and left. I then received a call from Mrs. [redacted] stating that she wanted 2 layers around that tree and 1 around the 2nd tree in the front yard. We obtained the additional block needed and worked it back into our schedule completing both trees. A few days later I received another call from Mrs. [redacted] stating that the job was not finished. when I asked her what she meant she stated that the 2nd tree was supposed to have 2 rings as well. I stated that we can do that and add it to the final total. I then called my supplier about the block only to be informed that the block in the color we were using was out of stock and would be approximately 2 weeks before they would have any. The block did finally come in and the paperwork to have it installed has been turned into the scheduling manager. The reason that it has not been completed yet is the fact that we have lost numerous days on our schedule in the last month due to rain and these rains have caused scheduled projects to run longer than anticipated. We hope to have this second layer installed with in the next week and apologize to the [redacted] for the delays. I will be providing the [redacted] with a full accounting of the materials used when the project is completed.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As an update -- B[redacted] finally completed the work. We will be paying the agreed upon balance.Thank you.The [redacted]