A service technician was found asleep in my driveway when I arrived at my home for service repairThe technician removed the pant from my outdoor a/c unit and told me the capacitor needed replacing after I mentioned the a/c in the house was not blowing cool air and the outdoor unit fan was not spinningHe removed the capacitor, and left to get a replacement partHe came back saying he wasn’t able to get the capacitor with the year warranty, they only had the capacitor with the year warranty and it was universalThe technician connected the part and then I heard a popThe technician then says “you’re not going to like me “! I asked him why? The technician then told me the compressor blew out and I need a new unit I paid over $ [redacted] for the experienceI contacted the company trying to understand how replacing a part I was told it needed resulted in me needing a new unit following a blown compressor and escape of Freon after the technician worked on the unitI called and spok
I called and spoke with Joe about a sink issue at my rental homeHe was very polite and explained to me that an initial fee of $dollars would be due for the trip but would be included in the total of the bill if the job was done by their plumberI agreedThey had a plumber on the job site super fastThe plumber then calls me and says "I know what you were told about the $dollars but yea, forget thatThis is going to be $330." He was extremely irritable$to snake a drainHe snaked the drain, sloppily slapped leak tape over a leak on the same drain and left the house without fixing the leakSorriest excuse for a plumbing company I've ever had the experience of dealing withI called *** *** *** *** and dealt with *** who was very professionalUpdate: After expressing disappointment in the service I received a call from GaryGary was very calm and was aware of this review however it was clear from the onset that this was nothing more than a collections callHe interrupted me numerous times when I attempted to answer his questions and was extremely condescending, at one point going so far as to smugly imply that I don't know how to readI CANNOT stress enough how horrible my experience with this company wasBUYER BEWARE!!!
Just had Jim perform our regular maintenance and as usual we received a thorough exam and cleaningI trust Gundlach enough to have put in the new HVAC units and to maintain them Their great service and expertise is second to none
Joe did a superb job of re-scheduling our service call and Robert arrived when expected, performed the service, checked out concerns (and offered options)Very highly recommend Gundlach for your HVAC needsI chose them to replace our builder-installed system and have been highly please with the system and their service in the years since
I have been a faithful Gundlach customer for yearsThey more than proved themselves when I had them do work for my aging motherThey knew how to service her boiler without failAnd as she was a senior citizen living alone, they gave her priority when weather could have seriously effected her health and safetySince then I have relied solely on Gundlach for my own HVAC needsJust today Jim did my semi-annual check upAs always, he was knowledgable, efficient, and thoroughI HIGHLY recommend Gundlach!
I had a refreshingly positive experience with Gundlach Plumbing When the workers completed their work, I was left with no unanswered questionsTheir workers performed their work efficiently and explained everything clearly that was done They were open and honest about any future potential problem that I might prepare for I would highly recommend them to others
Robert came by on Saturday at around 9PM to repair our new AC that we had installed several weeks ago by Gundlach It turns out it was a simple fix as the power connection was not locked in completely Robert stayed and did tests to make sure it was running properly and was at the house until around 10: He even called me Monday morning to check to see if it was still operating like it should We have dealt with Gundlach for over years and have always been very pleased with their service and the people there-Joe, Joey, Robert and many others are so pleasant and knowledgeable
I have been a customer of Guadlach Plumbing and Heating Company for several years and I can't says enough good things about their service or their staffJust today my wife and I had a technician named Jim perform a semi-annual inspection of our unitHe was well inform and a complete professionalLorrie the General Manager should be commended for her selection of staff, and yes I would recommend this company to anyone
A service technician was found asleep in my driveway when I arrived at my home for service repairThe technician removed the pant from my outdoor a/c unit and told me the capacitor needed replacing after I mentioned the a/c in the house was not blowing cool air and the outdoor unit fan was not spinningHe removed the capacitor, and left to get a replacement partHe came back saying he wasn’t able to get the capacitor with the year warranty, they only had the capacitor with the year warranty and it was universalThe technician connected the part and then I heard a popThe technician then says “you’re not going to like me “! I asked him why? The technician then told me the compressor blew out and I need a new unit I paid over $*** for the experienceI contacted the company trying to understand how replacing a part I was told it needed resulted in me needing a new unit following a blown compressor and escape of Freon after the technician worked on the unitI called and spok
Roy and Johnny (and a crew of others) replaced a year old system with a *** 96% heater equipped with a steam humidifier and air conditioning systemThe motherboard failed and was replaced by GaryThe system is excellent and service was exceptionalWe will continue to use Gundlach for our HVAC and plumbing requirementsout of
Our air conditioning unit failed to cool sufficiently during the hottest part of the day during the hottest days we had this past weekendThe team from Gundlach came to fix our problem on the same day we called (Monday)It turned out to be a relatively minor issue and we were very grateful for their honesty and expertiseOur unit is working well nowThanks Gundlach!
We have dealt with Gundlach for years and have been extremely pleased with their customer service and excellent work Joe and Joey are especially helpful, nice and great to work with whenever we called for service I was so pleased when I came home from work yesterday and say the Gundlach truck since we had called about our AC being out that very afternoon Jeremy was there and had already determined what the problem was and what parts to order He let us know that in a couple years they would not be able to order parts for our AC so I asked him to get an Estimator to schedule an appointment to talk about ordering a new unit I spoke to Joey this morning and he's coming out this Friday to give us quotes on a new one Thank you for looking out for our Heating & Cooling needs!
Gundlach Service is always prompt, efficient, courteous, and thoroughThank you Gary & Jim for outstanding and thorough service during the latest visit for my maintenance service contract with GundlachI have been acquainted with Gundlach service for yearsThey have always been the best in the business
We have used Gundlach for all of our heating, cooling and plumbing needsGary N*** serviced our unit today and repaired a burned out wire to a capacitorSo we're cool again!
A few weeks ago when my husband was out of town, I woke up before dawn to the smell of rotten eggs The only time I remembered smelling anything similar was when we were working on a clogged pipe I called Gundlach and left a message with the answering service since it was an hour before their office opened Within minutes I received a call from Gundlach The woman told me she thought I should call the fire department because she suspected a gas leak instead of a plumbing problem I seriously doubted a gas leak because we had disconnected the only gas line over a year prior She said she'd also send a plumber immediately She persisted and I reluctantly called the fire department who quickly blocked off my street, and entered the house with gas masks on and monitoring equipmentThe source of the problem turned out to be a lawnmower battery that was overcharged and emitting noxious fumes The Gundlach plumber also arrived on the scene pronto The bottom line is that Gundlach provided above and beyond service in returning my call before office hours and alerted me to an emergency situation and proper protocol Thank you Gunldach for excellent customer care!
A service technician was found asleep in my driveway when I arrived at my home for service repairThe technician removed the pant from my outdoor a/c unit and told me the capacitor needed replacing after I mentioned the a/c in the house was not blowing cool air and the outdoor unit fan was not spinningHe removed the capacitor, and left to get a replacement partHe came back saying he wasn’t able to get the capacitor with the year warranty, they only had the capacitor with the year warranty and it was universalThe technician connected the part and then I heard a popThe technician then says “you’re not going to like me “! I asked him why? The technician then told me the compressor blew out and I need a new unit I paid over $ [redacted] for the experienceI contacted the company trying to understand how replacing a part I was told it needed resulted in me needing a new unit following a blown compressor and escape of Freon after the technician worked on the unitI called and spok
I called and spoke with Joe about a sink issue at my rental homeHe was very polite and explained to me that an initial fee of $dollars would be due for the trip but would be included in the total of the bill if the job was done by their plumberI agreedThey had a plumber on the job site super fastThe plumber then calls me and says "I know what you were told about the $dollars but yea, forget thatThis is going to be $330." He was extremely irritable$to snake a drainHe snaked the drain, sloppily slapped leak tape over a leak on the same drain and left the house without fixing the leakSorriest excuse for a plumbing company I've ever had the experience of dealing withI called *** *** *** *** and dealt with *** who was very professionalUpdate: After expressing disappointment in the service I received a call from GaryGary was very calm and was aware of this review however it was clear from the onset that this was nothing more than a collections callHe interrupted me numerous times when I attempted to answer his questions and was extremely condescending, at one point going so far as to smugly imply that I don't know how to readI CANNOT stress enough how horrible my experience with this company wasBUYER BEWARE!!!
Just had Jim perform our regular maintenance and as usual we received a thorough exam and cleaningI trust Gundlach enough to have put in the new HVAC units and to maintain them Their great service and expertise is second to none
Joe did a superb job of re-scheduling our service call and Robert arrived when expected, performed the service, checked out concerns (and offered options)Very highly recommend Gundlach for your HVAC needsI chose them to replace our builder-installed system and have been highly please with the system and their service in the years since
Consistent top notch service in good weather and badService personnel always knowledgeable and on timeThank you
I have been a faithful Gundlach customer for yearsThey more than proved themselves when I had them do work for my aging motherThey knew how to service her boiler without failAnd as she was a senior citizen living alone, they gave her priority when weather could have seriously effected her health and safetySince then I have relied solely on Gundlach for my own HVAC needsJust today Jim did my semi-annual check upAs always, he was knowledgable, efficient, and thoroughI HIGHLY recommend Gundlach!
I had a refreshingly positive experience with Gundlach Plumbing When the workers completed their work, I was left with no unanswered questionsTheir workers performed their work efficiently and explained everything clearly that was done They were open and honest about any future potential problem that I might prepare for I would highly recommend them to others
Robert came by on Saturday at around 9PM to repair our new AC that we had installed several weeks ago by Gundlach It turns out it was a simple fix as the power connection was not locked in completely Robert stayed and did tests to make sure it was running properly and was at the house until around 10: He even called me Monday morning to check to see if it was still operating like it should We have dealt with Gundlach for over years and have always been very pleased with their service and the people there-Joe, Joey, Robert and many others are so pleasant and knowledgeable
I have been a customer of Guadlach Plumbing and Heating Company for several years and I can't says enough good things about their service or their staffJust today my wife and I had a technician named Jim perform a semi-annual inspection of our unitHe was well inform and a complete professionalLorrie the General Manager should be commended for her selection of staff, and yes I would recommend this company to anyone
A service technician was found asleep in my driveway when I arrived at my home for service repairThe technician removed the pant from my outdoor a/c unit and told me the capacitor needed replacing after I mentioned the a/c in the house was not blowing cool air and the outdoor unit fan was not spinningHe removed the capacitor, and left to get a replacement partHe came back saying he wasn’t able to get the capacitor with the year warranty, they only had the capacitor with the year warranty and it was universalThe technician connected the part and then I heard a popThe technician then says “you’re not going to like me “! I asked him why? The technician then told me the compressor blew out and I need a new unit I paid over $*** for the experienceI contacted the company trying to understand how replacing a part I was told it needed resulted in me needing a new unit following a blown compressor and escape of Freon after the technician worked on the unitI called and spok
Roy and Johnny (and a crew of others) replaced a year old system with a *** 96% heater equipped with a steam humidifier and air conditioning systemThe motherboard failed and was replaced by GaryThe system is excellent and service was exceptionalWe will continue to use Gundlach for our HVAC and plumbing requirementsout of
Our air conditioning unit failed to cool sufficiently during the hottest part of the day during the hottest days we had this past weekendThe team from Gundlach came to fix our problem on the same day we called (Monday)It turned out to be a relatively minor issue and we were very grateful for their honesty and expertiseOur unit is working well nowThanks Gundlach!
We have dealt with Gundlach for years and have been extremely pleased with their customer service and excellent work Joe and Joey are especially helpful, nice and great to work with whenever we called for service I was so pleased when I came home from work yesterday and say the Gundlach truck since we had called about our AC being out that very afternoon Jeremy was there and had already determined what the problem was and what parts to order He let us know that in a couple years they would not be able to order parts for our AC so I asked him to get an Estimator to schedule an appointment to talk about ordering a new unit I spoke to Joey this morning and he's coming out this Friday to give us quotes on a new one Thank you for looking out for our Heating & Cooling needs!
Gundlach Service is always prompt, efficient, courteous, and thoroughThank you Gary & Jim for outstanding and thorough service during the latest visit for my maintenance service contract with GundlachI have been acquainted with Gundlach service for yearsThey have always been the best in the business
We have used Gundlach for all of our heating, cooling and plumbing needsGary N*** serviced our unit today and repaired a burned out wire to a capacitorSo we're cool again!
A few weeks ago when my husband was out of town, I woke up before dawn to the smell of rotten eggs The only time I remembered smelling anything similar was when we were working on a clogged pipe I called Gundlach and left a message with the answering service since it was an hour before their office opened Within minutes I received a call from Gundlach The woman told me she thought I should call the fire department because she suspected a gas leak instead of a plumbing problem I seriously doubted a gas leak because we had disconnected the only gas line over a year prior She said she'd also send a plumber immediately She persisted and I reluctantly called the fire department who quickly blocked off my street, and entered the house with gas masks on and monitoring equipmentThe source of the problem turned out to be a lawnmower battery that was overcharged and emitting noxious fumes The Gundlach plumber also arrived on the scene pronto The bottom line is that Gundlach provided above and beyond service in returning my call before office hours and alerted me to an emergency situation and proper protocol Thank you Gunldach for excellent customer care!