My accident was August 12,My car was taken to Bert Ogden Mazda because the Buick dealer didn't have a body shopThe car was kept for two months and I was able to get a rental for $after insurance for a monthAfter that I was given a rental by the body shop because they kept my car for so longWhen I got the car back there was still issues with the repair sending my car back in for more workThe rack and pinion was replaced and they said because the power steering light wouldn't go out that the rack and pinion must be defective so they kept my car another two weeks while another was orderedMarcos was in charge of the repair and he was impossible to get on the phoneI left messages and he didn't call me backI had to put a odor reducing bomb in my car because the odor of BO was very strong in my car after the initial repairI got my car back finallyI had it cleaned and detailed prior to repair and got it back dirtyMy fiance just got his car back after three days from the Chevy dealer and it is shiny and new lookingI am not happy with the attention I got or the length of time it took to get me back on the roadBert Ogden Mazda did give me a loaner carI didn't keep one the whole time because I had a stone hit the windshield on the last one and the time before someone dented the loaner in a parking lotI don't like to use rental cars because anything can happen and you're responsibleFeb I picked up my car for the last timeI am hoping this is the end of my ordeal
My accident was August 12,2015. My car was taken to Bert Ogden Mazda because the Buick dealer didn't have a body shop. The car was kept for two months and I was able to get a rental for $4 after insurance for a month. After that I was given a rental by the body shop because they kept my car for so long. When I got the car back there was still issues with the repair sending my car back in for more work. The rack and pinion was replaced and they said because the power steering light wouldn't go out that the rack and pinion must be defective so they kept my car another two weeks while another was ordered. Marcos was in charge of the repair and he was impossible to get on the phone. I left messages and he didn't call me back. I had to put a odor reducing bomb in my car because the odor of BO was very strong in my car after the initial repair. I got my car back finally. I had it cleaned and detailed prior to repair and got it back dirty. My fiance just got his car back after three days from the Chevy dealer and it is shiny and new looking. I am not happy with the attention I got or the length of time it took to get me back on the road. Bert Ogden Mazda did give me a loaner car. I didn't keep one the whole time because I had a stone hit the windshield on the last one and the time before someone dented the loaner in a parking lot. I don't like to use rental cars because anything can happen and you're responsible. Feb 15 I picked up my car for the last time. I am hoping this is the end of my ordeal.
My accident was August 12,My car was taken to Bert Ogden Mazda because the Buick dealer didn't have a body shopThe car was kept for two months and I was able to get a rental for $after insurance for a monthAfter that I was given a rental by the body shop because they kept my car for so longWhen I got the car back there was still issues with the repair sending my car back in for more workThe rack and pinion was replaced and they said because the power steering light wouldn't go out that the rack and pinion must be defective so they kept my car another two weeks while another was orderedMarcos was in charge of the repair and he was impossible to get on the phoneI left messages and he didn't call me backI had to put a odor reducing bomb in my car because the odor of BO was very strong in my car after the initial repairI got my car back finallyI had it cleaned and detailed prior to repair and got it back dirtyMy fiance just got his car back after three days from the Chevy dealer and it is shiny and new lookingI am not happy with the attention I got or the length of time it took to get me back on the roadBert Ogden Mazda did give me a loaner carI didn't keep one the whole time because I had a stone hit the windshield on the last one and the time before someone dented the loaner in a parking lotI don't like to use rental cars because anything can happen and you're responsibleFeb I picked up my car for the last timeI am hoping this is the end of my ordeal
My accident was August 12,2015. My car was taken to Bert Ogden Mazda because the Buick dealer didn't have a body shop. The car was kept for two months and I was able to get a rental for $4 after insurance for a month. After that I was given a rental by the body shop because they kept my car for so long. When I got the car back there was still issues with the repair sending my car back in for more work. The rack and pinion was replaced and they said because the power steering light wouldn't go out that the rack and pinion must be defective so they kept my car another two weeks while another was ordered. Marcos was in charge of the repair and he was impossible to get on the phone. I left messages and he didn't call me back. I had to put a odor reducing bomb in my car because the odor of BO was very strong in my car after the initial repair. I got my car back finally. I had it cleaned and detailed prior to repair and got it back dirty. My fiance just got his car back after three days from the Chevy dealer and it is shiny and new looking. I am not happy with the attention I got or the length of time it took to get me back on the road. Bert Ogden Mazda did give me a loaner car. I didn't keep one the whole time because I had a stone hit the windshield on the last one and the time before someone dented the loaner in a parking lot. I don't like to use rental cars because anything can happen and you're responsible. Feb 15 I picked up my car for the last time. I am hoping this is the end of my ordeal.