Bess Friedheim Jewelry Inc Reviews (2)
Bess Friedheim Jewelry Inc Rating
Address: 9181 W 151st St, Orland Park, Illinois, United States, 60462-3202
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www.akamaidental.com
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Unfortunately, as I told the guest, because he occupied the room for approximately 1 1/2 hours, we are not able to refund his cash. When I spoke with him earlier today, I explained that in order to re-rent the room, we would have to have it cleaned and inspected before we could make it...
available to another person. He said he didn't sleep in the beds, but we still cannot re-rent the room after someone's entered it and stayed that long. This guest threatened me and told me he had a " list of things he was going to do to me." He hasn't stopped since our conversation this morning. Even has gone as far as saying I belittled him and insulted his intelligence. We had many guests that stayed last night that had their electricity back up and running before bedtime. Several inquired if they would be permitted to leave without a charge...and we told them that unfortunately, we could not do that. We are standing firm on our policy and no exception will be made for him. [redacted]General Manager
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This is an outright lie and slanderous. The only things I "threatened to do" were to file a complaint with the Revdex.com and take my business elsewhere. That entire quotation is entirely a figment of Ms. [redacted]'s imagination. It speaks bounds to her lack of professionalism that she would stoop so low.She has apparently been ordained the sole authority over all decisions in this matter, and I do not wish to waste anymore of my time, have lies told about me. I truly hope that this company can find someone more professional to handle their business in the future and I will stand firm by my promise to take my business elsewhere in the future, and tell every single person I know about what kind of people actually run this establishment, and the unethical practices that they are rooted in.
Regards,
[redacted]