Best Bay Apartments

Initial Business Response / [redacted] (1000, 7, 2016/03/03) */ Contact Name and Title: [redacted] , Regional Contact Phone: [redacted] Contact Email: [redacted] I am the Property Manager at our company's Pleasant Hill location and I have attempted to reach the Complainant by phone and the number given does not ring or go to voicemailSecondly, I do not recognize the name of the Complainant nor is there any information in our data base of such person applying for an apartment with our companyLastly, as a matter of policy when rents rise during the application process our company honors the quoted rental priceHowever if the application is denied for some reason and a person re-applies then we are under no obligation to honor the old price

Initial Business Response /* (1000, 17, 2015/08/24) */
8-21-
Sent via email from business:
Ms***,
Attached please find a copy of the $check that was mailed today to *** *** regarding case # XXXXXXXXPlease let me know if you need anything else from our office in
order to close this case
Thank you,
*** ***
In-House Counsel
Best Bay Apartments
Initial Consumer Rebuttal /* (2000, 19, 2015/08/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 7, 2016/03/03) */
Contact Name and Title: [redacted], Regional
Contact Phone: [redacted]
Contact Email: [redacted]
I am the Property Manager at our company's Pleasant Hill location and I have attempted to reach the Complainant by phone and the...

number given does not ring or go to voicemail. Secondly, I do not recognize the name of the Complainant nor is there any information in our data base of such person applying for an apartment with our company. Lastly, as a matter of policy when rents rise during the application process our company honors the quoted rental price. However if the application is denied for some reason and a person re-applies then we are under no obligation to honor the old price.