Best Buy Carpet

I purchased the service of having my house inspected for wood destroying insects and a " wood destroying insect report WDIR " The service/inspection was conducted and the report was emailed to meThe report identifies NO presence of the insects or damage specifically caused by insectsBUT, the insect inspector put in the designated report for WDIs that he saw some damage from "moisture" and wrote on the WDIR that he recommended the whole house be inspected by a structural inspectorAs he stated in the WDRI , there were no WD insects or damage from themTherefore, making his statement was irrelevant to the WDIR and the requested service I contacted him and pointed out his statements and irrelevance and asked him to remove those statements that are not relative to a " Wood Destroying Insect Report" based on his findings or lack thereof any insects or insect related issuesHe got defensive, refused to remove the moisture and structural related statement as I requested , told me t

From: Kristen B [redacted] [mailto: [redacted] ] Sent: Friday, August 28, 12:PMTo: Kelly Mace Subject: RE: A new message is waiting from the Revdex.com of Northwest North Carolina complaint # [redacted] August 28, 2015Complaint Case #: [redacted] Consumer: [redacted] To Whom It May Concern,I am in receipt of Mr [redacted] Revdex.com complaint In researching his account, Mr [redacted] did manually sign a PT EFT Agreement agreeing to the terms and conditions of his agreement The PT Agreement continued on a month to month basis after his initial term ended and he was required to give a day notice per the terms of his membership agreement to cancel his PT EFT Membership We did not receive a cancellation notice from Mr [redacted] and therefore his PT EFT Agreement continued on a month to month membership.I have cancelled his PT EFT Agreement However, due to the day notice that Mr [redacted] is required to give per his membership agreement, he does owe the past due balance of $ This balance consists of this Personal Training dues for July 24, & August 7, dues for $each bi-weekly billing cycle and his membership dues of $for August 21, bi-weekly billing cycle.Until this balance is paid, Mr [redacted] may not access the gym as he has a past due balance on his account He may not cancel his membership at this time as he signed a month agreement and he is in obligation until February 18, I have set his membership to cancel at that time I also attached a copy of his membership for your review.Thank you for giving me the opportunity to respond to her online complaint.Sincerely,Kristen B [redacted] Director, Service OperationsEncKristen B [redacted] Director, Service OperationsGOLD'S GYMMaple Avenue, Suite 200Dallas, TX

Dear Revdex.com,
This customer's concern's have been addressed and are in the procces of being taken care of to her satisfaction
Thank You
Ali F*

From:
class="gmail_sendername" "">***>Date: Fri, Mar 6, at 10:AMSubject: RE: ***To: *** ***
“The dispute about all carpet purchased from Best Buy Carpet of McLean (which another company explained had been incorrectly cut, bound and laid so that it rippled, bunched and lumped) was resolved in the customer’s favor by her credit card company’s dispute resolution process.”
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From: Kristen B[redacted] [mailto:[redacted]] Sent: Friday, August 28, 2015 12:32 PMTo: Kelly Mace <[email protected]>Subject: RE: A new message is waiting from the Revdex.com of Northwest North Carolina complaint #[redacted]
August 28, 2015Complaint Case #:...

[redacted]Consumer: [redacted]To Whom It May Concern,I am in receipt of Mr. [redacted] Revdex.com complaint.  In researching his account, Mr. [redacted] did manually sign a PT EFT Agreement agreeing to the terms and conditions of his agreement.  The PT Agreement continued on a month to month basis after his initial term ended and he was required to give a 30 day notice per the terms of his membership agreement to cancel his PT EFT Membership.  We did not receive a cancellation notice from Mr. [redacted] and therefore his PT EFT Agreement continued on a month to month membership.I have cancelled his PT EFT Agreement.  However, due to the 30 day notice that Mr. [redacted] is required to give per his membership agreement, he does owe the past due balance of $455.99.  This balance consists of this Personal Training dues for July 24, 2015 & August 7, 2015 dues for $220 each bi-weekly billing cycle and his membership dues of $15.99 for August 21, 2015 bi-weekly billing cycle.Until this balance is paid, Mr. [redacted] may not access the gym as he has a past due balance on his account.  He may not cancel his membership at this time as he signed a 12 month agreement and he is in obligation until February 18, 2106.  I have set his membership to cancel at that time.  I also attached a copy of his membership for your review.Thank you for giving me the opportunity to respond to her online complaint.Sincerely,Kristen B[redacted]Director, Service OperationsEnc. Kristen B[redacted]Director, Service OperationsGOLD'S GYM4001 Maple Avenue, Suite 200Dallas, TX  75219