Best Buy Digital

Review: On July [redacted], 2015 I ordered six two hundred dollar gift cards through the best buy website ([redacted]). Everything went well throughout my ordering process: my name, address, phone number, and credit card information were all correct. In fact, Best Buy Charged me $143.94 on my [redacted] card, meaning the payment went through. However, the following morning on July [redacted], I received an email from Best Buy stating;

"Unfortunately, items on your order placed on July [redacted] 2015 has been canceled because we were unable to verify your information. Be assured that if you paid by credit card, it has not been charged, and any other method of payment has been credited."

I was very surprised to hear this lie coming from Best Buy, a company I have had no issue ordering from before. This really pushed me away from the company, and I'm hesitant to shop there again. To be completely clear, Best Buy canceled my order because they were unable to verify my information and did not supposedly charge my card. But they did charge my card, meaning my information was correct, yet my order was still canceled. My order was not delivered, despite the fact I was charged.Desired Settlement: With Revdex.com by my side, I would like for my order of six, two hundred dollar gift cards to be delivered.