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Ms [redacted] thank you for the feedbackThe notice you received was for papers delivered from 12/13/-12/25/(2012817) which is the date your subscription was stoppedOur apologies for any misunderstanding and we will make sure that any remaining balance with *** collection agency is taken care of Thank You [redacted] McClatchy Regional Customer Service Manager Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Dear Mr***:We received a message from customer service that you need an explanation of the past due amount and the draft amount of $47.48.Your monthly draft amount was $18.94, however your account has been drafting in arrears instead of in advance Your draft is scheduled for the 5th of
each month Sometimes we run the process earlier if the 5th falls on a weekend In this case the process did run on the 5th, but your subscription had already stopped Because your account was already in arrears, it stopped automatically after the "grace period" ended. The $is for the amount in arrears of $plus the $ The agent should have explained that your last draft on 9/2/was for 7/to 8/ Delivery continued until 10/4. I am sorry that you have decided to cancel and do hope that you will return as a subscriber in the future Because you have been a long-time customer, I will go ahead and refund the full $ I will credit your subscription today and get the refund to you as soon as possible.I apologize for the inconvenience Let me know if you need further assistance. *** ***Regional Director of Retention and Engagement228-***

Ms. [redacted] thank you for the feedback. The notice you received was for papers delivered from 12/13/2017 -12/25/17 (2012817) which is the date your subscription was stopped. Our apologies for any misunderstanding and we will make sure that any remaining balance with [redacted] collection agency is...

taken care of.  Thank You [redacted]McClatchy Regional Customer Service Manager Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]