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Review: I bought a water pipe from best cigarette in oxnard and when they packaged my product they forgot to pack the downstem. I was told I needed to speak to the he owner the next day who was very rude and did not believe me. When I showed him that I did not even open any of the packaging is when he said that it must be in here somewhere. It wasn't. He took my very nice yellow bowl to the back and returned with a white roor downstem and a cheaper white bowl. I see that as stealing in my book. If I had done that in his store the police would have come and arrested me. I can't just go changing his product around without his consent and he did not have my consent to keep my nicer yellow bowl. It was the reason I got that piece in particuolar so I know what I bought. I want to register a formal complaint against the owner of best cigatettes in Oxnard, Ca. 93033 for theft of my bowl and illegally exchanging it for another cheaper one without my consent.If not I want a full refund. Sincerely,John WiseDesired Settlement: I would like my original yellow bowl replaced and not for the cheaper kind like I was given and I would like a yellow downstem of equal quality to match the bowl just like I should have gotten the first time. Nothing extra or more. Just what I paid for when I picked it out.Thank you,John Wise

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Description: CIGAR & CIGARETTE & TOBACCO DEALERS - RETAIL

Address: 3043 Saviers Road, Oxnard, California, United States, 93033

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