Best Electric of Burlington, Inc.

Our company repaired an electrical service and added flood lights and a switch for this client in April 2013. They promptly paid their invoice for materials and labor of $3,576.97 on 5/9/2013. The amount for materials was $2,526.97 and labor was $1,050.00. It is our policy to break down invoices...

with costs of labor and materials and we do not remember this client asking for further breakdown. I do not have any memory of receiving any calls stating that the system was not working until October 2016. Due to having multiple jobs ongoing, I was not able to return the call. Then, I received this complaint.