Best Local Window Cleaning

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Review: I had 11 windows cleaned on September 2015 by Best Local One window was totally damaged by one of the worikers. The window now lacks a covering sheath for the balance but more importantly , the window under question after the cleaning slams down abruptly, an extremely dangerous situation .After calling the company the next day when I opened the windows and perceived their error, the main worker (who had been in Ukraine a lawyer,)returned but reported that the window had been like that before and that he had fixed the balance mechaism. The compnay took no responsibiliity for a broken window and has failed to call back after several calls. I have photos of the window before and after with the damage clearly showing. The tenants in the building are shocked as indeed I am by this company's lack of responsibility , shoddy workmanship and prevariacation. The cleaner of the window in question was inexperienced but his boss failed to check his work. The boss said that the worker had been a lineman and that he had to learn somewhere how to clean windows. On this occasion his learning process was at the expense of a customer I have had to put up a sign on the window to make sure that nobody opens as there is a strong possibility of suffering a severed hand.Desired Settlement: the company must return and restore the window as it was before. I have cancelled the check but will restore once that is done. I would also request an apolgy for their rudeness to a single woman of 75,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,