Best Maids, Inc.

A total waste of money. They were supposed to do a spring cleaning. I was very specific about what I wanted done and that they were to be careful not to ruin my stainless steel appliances in the kitchen. Well, they did not even attempt to dust the dressers saying that falls under organizing and costs extra (by the way they did straighten the night stands in one bedroom, I wonder what the difference is). I replied that I did not ask you to organize just clean. they destroyed the finish on my 2000.00 stainless stove. And let me not forget that they were supposed to be at my house between 2 and 3pm. At 3:20 I called to see where they were and was told they are in front of your house now. That was a lie because I was looking out of my window when I called. At that I was told "Oh, they passed your house and are on the way back. Another lie because my street is only 2 blocks long and no one drove by. When I tried to get the lady to clean the dressers I was told that they did not have time. Is it my fault that you arrived late? These people should not be in business at all and I wonder how they stay in business. I can only assume that the A+ rating is because you cant really file a complaint when its your word against theirs. If they don't make this right, I will sure as heck file a complaint, not only with Revdex.com but the Illinois Attorney General as well. Totally UNACCEPTABLE!