Best Overnite Express

I contacted this company to ship a small pallet of goods from California to Minnesota. After we agreed on shipment details I was told it would take 4-5 days to ship. The product sat at the manufacturer for 10 days before it was even picked up. Now, they can not tell me where my order even is. This whole process has taken 3 weeks from when I committed to using them. Do not use this company!!!!!!!!