I am responding to the above referenced case number involving my business (Best Pawn Shop) and Mr***Unfortunately, I get a few of these a year where the customer is late on their payments and lose their item due to a default in the loan contract, which is probably why he did not include that in his complaintMr*** pawned his laptop on 02-05-2014, the loan was due on 03-05-2014, he did not make his payment until 3-25-He was told at that time that the grace period is only ten (10) days and to avoid the loan going into default status he needed to pay before that time expiredThe loan then became due 04-05-& Mr Webb made his payment on 04-07-The loan was then due 05-05-& Mr Webb did not come in until 05-23-which made the new due date 06-05-Mr Webb did not come in at all in the month of June, therefore the loan went into default and the merchandise was pulled to be sold in order to pay for the loanMr [redacted] did not return to the store until 7-28-Mr Webb was afforded additional days before we pulled his item for sale as a courtesy but after 30days into default the item had to be pulled for saleAFTER the loan went into default and was pulled for sale, I inadvertently knocked the laptop over and broke it but at that the merchandise belong to the businessEven after his two month delinquency, I offered to fix the computer, at my cost, and sell it back to him for the same fee that he would've had to pay before it became the pawn shop's property Thank you for your consideration, [redacted] Owner/Manager
I am responding to the above referenced case number involving my business (Best Pawn Shop) and Mr. [redacted]. Unfortunately, I get a few of these a year...
where the customer is late on their payments and lose their item due to a default in the loan contract, which is probably why he did not include that in his complaint. Mr. [redacted] pawned his laptop on 02-05-2014, the loan was due on 03-05-2014, he did not make his payment until 3-25-2014. He was told at that time that the grace period is only ten (10) days and to avoid the loan going into default status he needed to pay before that time expired. The loan then became due 04-05-2014 & Mr Webb made his payment on 04-07-2014. The loan was then due 05-05-2014 & Mr Webb did not come in until 05-23-2014 which made the new due date 06-05-2014. Mr Webb did not come in at all in the month of June, therefore the loan went into default and the merchandise was pulled to be sold in order to pay for the loan. Mr [redacted] did not return to the store until 7-28-2014 Mr Webb was afforded additional days before we pulled his item for sale as a courtesy but after 30days into default the item had to be pulled for sale. AFTER the loan went into default and was pulled for sale, I inadvertently knocked the laptop over and broke it but at that the merchandise belong to the business. Even after his two month delinquency, I offered to fix the computer, at my cost, and sell it back to him for the same fee that he would've had to pay before it became the pawn shop's property.
I am responding to the above referenced case number involving my business (Best Pawn Shop) and Mr***Unfortunately, I get a few of these a year where the customer is late on their payments and lose their item due to a default in the loan contract, which is probably why he did not include that in his complaintMr*** pawned his laptop on 02-05-2014, the loan was due on 03-05-2014, he did not make his payment until 3-25-He was told at that time that the grace period is only ten (10) days and to avoid the loan going into default status he needed to pay before that time expiredThe loan then became due 04-05-& Mr Webb made his payment on 04-07-The loan was then due 05-05-& Mr Webb did not come in until 05-23-which made the new due date 06-05-Mr Webb did not come in at all in the month of June, therefore the loan went into default and the merchandise was pulled to be sold in order to pay for the loanMr [redacted] did not return to the store until 7-28-Mr Webb was afforded additional days before we pulled his item for sale as a courtesy but after 30days into default the item had to be pulled for saleAFTER the loan went into default and was pulled for sale, I inadvertently knocked the laptop over and broke it but at that the merchandise belong to the businessEven after his two month delinquency, I offered to fix the computer, at my cost, and sell it back to him for the same fee that he would've had to pay before it became the pawn shop's property Thank you for your consideration, [redacted] Owner/Manager
I am responding to the above referenced case number involving my business (Best Pawn Shop) and Mr. [redacted]. Unfortunately, I get a few of these a year...
where the customer is late on their payments and lose their item due to a default in the loan contract, which is probably why he did not include that in his complaint. Mr. [redacted] pawned his laptop on 02-05-2014, the loan was due on 03-05-2014, he did not make his payment until 3-25-2014. He was told at that time that the grace period is only ten (10) days and to avoid the loan going into default status he needed to pay before that time expired. The loan then became due 04-05-2014 & Mr Webb made his payment on 04-07-2014. The loan was then due 05-05-2014 & Mr Webb did not come in until 05-23-2014 which made the new due date 06-05-2014. Mr Webb did not come in at all in the month of June, therefore the loan went into default and the merchandise was pulled to be sold in order to pay for the loan. Mr [redacted] did not return to the store until 7-28-2014 Mr Webb was afforded additional days before we pulled his item for sale as a courtesy but after 30days into default the item had to be pulled for sale. AFTER the loan went into default and was pulled for sale, I inadvertently knocked the laptop over and broke it but at that the merchandise belong to the business. Even after his two month delinquency, I offered to fix the computer, at my cost, and sell it back to him for the same fee that he would've had to pay before it became the pawn shop's property.
Thank you for your consideration,
[redacted]
Owner/Manager