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Best Quality Movers

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Review: I made arrangements with this company over the phone and text messaging through their advertisement in the newspaper and online (I have copies of their advertisement and text messages of proof). Two men and a truck were hired to move a one-bedroom apartment from an elevated building at [redacted], to an elevated building at [redacted] at a price of $55 an hour including free estimates, packaging materials and disassembly and reassembly of furniture and NO HIDDEN CHARGES on August **, 2013. I brought to their attention the fact that the job had to be done by 6pm based on building regulations. Instead of 1pm the truck and three men showed up at 6:45 pm at the first location. I called them several times if they were on the way, but heard once that there was an accident on the express way and they were stuck, and twice that a black lady hit their moving van and they spent five hours at a police station.The job was almost done by 10 pm at a surprising price of $525. The men had to wait until 10:45pm while I went to the bank to get more money or they refused to finish the job. When they were paid, they refused to bring in the $1000 sofa because they claimed that the sofa would not fit, because it was past moving hours, and because they were "too tired" to finish. So what they decided to do was leave the sofa outside. The sofa did fit because two other men with, only straps, were easily able to bring in the sofa without any problems in a matter of minutes. So the company failed to arrive on time, failed to charge what they claimed to charge in a legitimate advertisement, failed to finish the work, made threats, and were rude. I have a signed receipt that I was charged for outrageous hidden fees.Desired Settlement: I would prefer a full refund as the company broke a legitimate contract which was to arrive at a certain time, pack and move all the furniture from one location to another at a price of $55 an hour.

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Description: MOVERS

Address: 8411 Canoga Ave, Canoga Park, California, United States, 91304-2607

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