Best Roofing & Siding

Best Roofing and Siding sent a refund check to Mrand Mrs*** for $ and the check was cashed. Best Roofing considers this matter resolved

Best Roofing and Siding agrees to refund $to the ***s. We will send a check for $on June and another check for $on June

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and confirm this resolution was satisfactory to me.  The business has provided a check for $600, which was cashed last week.  Thus, the issue has been resolved to our satisfaction. [redacted]

Best Roofing and Siding contacted Mr. and Mrs. [redacted] on Saturday, April 23 and told the [redacted]'s that they need to be in contact with their insurance company.   
We have recommended that they need a new roof due to wind and storm damage.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me...Please let me know what time your crew will be available.  There appear to be only two penetrations that are leaking.  If I am there to point them out, your crew should be able to finish the job fairly quickly.

Best Roofing and Siding will send a work crew out this week.   We will make every attempt to fix the roof.