Best Stamped Concrete

How do I begin to tell you what a FABULOUS job the crew did at my house I first want to speak of the Owner: Allen [redacted] and the Employees on the crew Allen was a super nice guy, he was friendly, knowledgeable and understood exactly what I wanted doneHe gave a very fair estimate and based on the estimate and my vibe from him, I chose Best Stamped ConcreteProfessionalism to me is super importantAllen actually was able to come out and quote my job sooner than anticipated and I really appreciated him coming sooner The job was able to start a few days sooner because he had a schedule change from a very large job and could fit me in soonerBIG PLUS for me I was thrilled The crew started on Monday morningThey were PROMPT and they were so very niceI will call them all GENTLEMEN not workers, because they were ALL respectful, kind, nice and very concerned with making me happy and doing a good jobI have been in customer service my entire working life and I must say the crew was customer service 100%They were kind and answered my questions without hesitationThey didn't mind me watching and learning what they were doingThey were so very careful on my property making sure everything was done without any damageThey ALL showed great pride in their workI noticed how very well they all got along and their work flowed like a well oiled machine Day One: Three man crew arrivedThey removed the old concrete which was to me a hard job, but they did it with care and easeThey framed up the area where the concrete pour would goThey ran laser level on the project to be sure the concrete would drain to the proper places Day Two: Seven man crew arrived todayThey arrived promptly, dumped gravel into the areas to be built up, placed the rebar all across the areas and began the concrete pourThey worked very efficiently with their man team on pour dayThey held up a plastic sheet each time the motorized concrete bucket dumped the load and there were no splatters on anythingI was very impressed again with their care and efficiency They worked on setting the concrete into place and at the end of Day Two it was more beautiful than I had imaginedI had a gorgeous patio that flawlessly transitioned into the driveway right up to the carportThe job was more beautiful than I had imagined Day Three: Two men returned to complete the jobThey cut the control joints into the concrete in a nice even pattern which will allow for any future inevitable cracks to be guided into the correct placesThey cleaned up 100% of everything from my yardThey cleaned off the concrete dust from where they had cut the control jointsThey pressure washed the existing section of driveway where their machinery had tracked dirt and debrisWhen they left there was no evidence they had been at my home except for the following: A Beautiful, extraordinary patio and driveway A lasting impression of the gentlemen who worked on my project My desire to tell my friends that I highly recommend Best Stamped Concrete I realize that they poured plain concrete at my house; but I can imagine how gorgeous and well done their work would have been if I had the high quality stained, stamped concreteIf a company takes pride in the small things they do that means they do even better on their greater projectsMEN JOB WELL DONE!!!!! I AM GRATEFUL- HAPPY-THRILLED!! The job is more beautiful than we ever imagined!!!! My husband and family are just blown away!!!!!

PLEASE READ-IMPORTANT Lack of Customer Service ALERT!!
We first contacted Best Stamped Concreted in December 2015..Alan responded immediately and came to our house the same day - within HOURS and gave an estimate and said when the weather breaks he would work on our front porch and covered patio It is now months laterand I have called and left messages times...YES I COUNTED...I spoke with Alan on three of these occasions at which on two of the calls he stated "I am embarrassed because we had a large job and got busy"....the third and most recent time weeks ago..I called - HE CALLED me BACK in less than one minute stating that he would be by the next day to start the work!!! I've left messages 25-since that time to no avail...Have not heard anything back from Alan or Best Stamped Concrete That is simply APPALLING and goes directly and VEHMENTLY against what basic customer decency or simply caring about customer serviceRIDICULOUS!!!! ZERO STARS- I made every conceivable effort to Understand " ALAN's DILEMA of having a big job"-- but to be completely ignored....lied to....and not communicated to on something as basic as informing me THAT HE HAD NO INTENTION OF EVER PERFORMING THE JOB...I WOULD NOT recommend this to anyone...We just moved here from out of state and was looking at investing into our brand new home with a little "something that stands out and makes you feel good" - BEST STAMPED Concrete is an embarrassment to small business!!!!!!

Our dream pool turned into a nightmare. The project started in June 2016 . My husband did reseArch for months before the job was started The pool deck was not prepped and the wooden parts were not sanded before the product was put on . There are gaps and inconsistencies all around the pool. The holes where the ladder was ...it was filled with what looked like play dough and horribly painted. The color is not correct and the entire job looks unfinished. The Paint is darker in one area. The gaps are filled in some areas but not others. ALan refuses to come back to complete the job to the customers satisfaction. He wants more money to come out. We were given a quote and that is what we will pay. This has definitely been a nightmare and he refuses to fix it. I would not recommend Best Stamped Concrete to anyone !!

How do I begin to tell you what a FABULOUS job the crew did at my house.
I first want to speak of the Owner: Allen [redacted] and the Employees on the crew.
Allen was a super nice guy, he was friendly, knowledgeable and understood exactly what I wanted done. He gave a very fair estimate and based on the estimate and my vibe from him, I chose Best Stamped Concrete. Professionalism to me is super important. Allen actually was able to come out and quote my job sooner than anticipated and I really appreciated him coming sooner.
The job was able to start a few days sooner because he had a schedule change from a very large job and could fit me in sooner. BIG PLUS for me I was thrilled.
The crew started on Monday morning. They were PROMPT and they were so very nice. I will call them all GENTLEMEN not workers, because they were ALL respectful, kind, nice and very concerned with making me happy and doing a good job. I have been in customer service my entire working life and I must say the crew was customer service 100%. They were kind and answered my questions without hesitation. They didn't mind me watching and learning what they were doing. They were so very careful on my property making sure everything was done without any damage. They ALL showed great pride in their work. I noticed how very well they all got along and their work flowed like a well oiled machine.
Day One: Three man crew arrived. They removed the old concrete which was to me a hard job, but they did it with care and ease. They framed up the area where the concrete pour would go. They ran laser level on the project to be sure the concrete would drain to the proper places.
Day Two: Seven man crew arrived today. They arrived promptly, dumped gravel into the areas to be built up, placed the rebar all across the areas and began the concrete pour. They worked very efficiently with their 7 man team on pour day. They held up a plastic sheet each time the motorized concrete bucket dumped the load and there were no splatters on anything. I was very impressed again with their care and efficiency. They worked on setting the concrete into place and at the end of Day Two it was more beautiful than I had imagined. I had a gorgeous patio that flawlessly transitioned into the driveway right up to the carport. The job was more beautiful than I had imagined.
Day Three: Two men returned to complete the job. They cut the control joints into the concrete in a nice even pattern which will allow for any future inevitable cracks to be guided into the correct places. They cleaned up 100% of everything from my yard. They cleaned off the concrete dust from where they had cut the control joints. They pressure washed the existing section of driveway where their machinery had tracked dirt and debris. When they left there was no evidence they had been at my home except for the following:
1. A Beautiful, extraordinary patio and driveway
2. A lasting impression of the gentlemen who worked on my project.
3. My desire to tell my friends that I highly recommend Best Stamped Concrete
I realize that they poured plain concrete at my house; but I can imagine how gorgeous and well done their work would have been if I had the high quality stained, stamped concrete. If a company takes pride in the small things they do that means they do even better on their greater projects. MEN JOB WELL DONE!!!!! I AM GRATEFUL- HAPPY-THRILLED!! The job is more beautiful than we ever imagined!!!! My husband and family are just blown away!!!!!