Best Tire Auto & RV Repair

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Review: Had my truck towed to this company as the only mechanic available on Sunday in Kingman. Told mechanic truck died and would not start. Thought it might be a fuel pump but did not know. After waiting around 2 hours he finally went and bought a fuel pump and filter, along with some parts for another car. After 4 more hours I was told the truck still would not start, and that he had put an electronic diagnostic tester on it and that the results showed that the high pressure oil pump showed as malfunctioning, along with oil in the coolant. I was then told he could not fix that so I needed to take it to the local Ford dealer in Kingman. As they could not get to the truck for several days, I had it towed back to Tucson as I needed to return to work as did 2 of my passengers. My local mechanic stated that it never did need a fuel pump or filter, and had the electronic diagnostic been performed prior to taking the fuel pump off the real problem would have been discovered before I spent $900.00 and lost a day finding this out. I have looked up the cost of a new fuel pump for my make & model of truck and feel I was charged just about double the price I should have been charged. I was also not shown the fuel pump when I asked to see it after the mechanic finally decided he could not fix the truck.Desired Settlement: The $655.96 in parts not needed to fix the truck plus the tax on the parts of $54.77.

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Response:

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