Best Transmissions

Review: I took my 2002 honda accord to [redacted] at [redacted]e ###-###-#### because my car failed eemissions and needed a new transmission. J[redacted] stated he could fix with no problem. Unbeknown to me [redacted] sends my car to Stop & Go Transmission 2073 State Street Hamden CT 06517. My car was with them for almost 2 weeks which incurred additional expense of me needing a rental as [redacted] was not communicating with me on the status on my car. I live in New Britain, Ct and [redacted] is in New Haven. [redacted] was very unresponsive and finally told us at the end of the time that the car was sent out for the transmission work but never stating where. He finally calls and tells us the car is ready on 7/12. We pick up the car and pay [redacted] $2127.00 we see on the receipt from [redacted] that the receipt says Stop & Go Transmission (but [redacted] takes the money) the receipt states warrenty 12 months or 12,000 miles. We drive the car for a week or so it starts to jump (drive funny) we take the car back to [redacted] who says it needs a part and he will call Stop & Go Transmission to follow up to obtain part or repair. This started in August and finally we heard from [redacted] a week ago stating the guy from Stop & Go will not call him back, and that we should file a complaint with motor vehicle???

We are fed up and frustrated. This is our last resort as we cant get a honest answer from [redacted] or Stop & Go.Desired Settlement: If [redacted] Auto or Stop & Go Transmission is not willing to repair or check the transmission (and provide compensation for a car rental) I request a refund. I question if the car even has a rebuilt transmission at this point.