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April 30, *** *** Dispute Resolution Specialist Revdex.com Corporate Office *** ** *** *** *** ** *** *** Re: *** ** *** ID: *** DOS: 06/27/Dear ***, Thank you for sharing with us the concerns of *** *** ** ***, regarding his visit to Methodist
Texsan Hospital, a campus of Methodist Hospital on June 27, *** *** shared these same concerns with us in October We understood and responded to him in a letter dated November We recognize our response was not what our customer was hoping to receiveWe will continue to work with him and attempt to reach a mutually satisfying resolution to this matterThe Methodist Healthcare System is committed to providing an environment that provides patients with the quality medical care they expect and deserveWe take the concerns of our patients and their family members seriouslyWe will reach out to *** *** with a separate letter to express again, our regrets for his experience and attempt to resolve his concernsI hope this information sufficiently addresses your request for informationWe appreciate the efforts of your organization to resolve the concerns of the consumer public that are brought to your attentionIf you have any further questions, please feel free to contact me at ***. Sincerely, *** *** *** **Director Quality and RiskClinical Outcomes