Best Value Auto Sales

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below We never had any collision a man bumped our front tag plate and only crack the front tag plate but [redacted] INSsaid they had to tear the whole front down to make sure it was no under lined damage and it was here are the pictures to prove that he said this car was a total out car it was wrecked and not fixed he could tell the damage had been on the car for a while because it was rusted out if that hadn't bumped the tag we never would have know the car was wrecked our insurance [redacted] INSand I can send you the amount of damage that was done to the car also I all the paperwork that was sent to American Arbitration Association where [redacted] lied and ask for more time to pay money they gave him extension after extension and he never paid American Arbitration AssociationAmerican Arbitration Association told [redacted] aka Best Value Auto Sales he can't used American Arbitration Association in his contracts anymore [redacted] aka Best Value Auto Sales is a liar & he is committing Fraud against me the consumer and the banks etcI have also filled an complaint with DMV also I will send Yelp proof and I will again list what I said & even more when I complain this time I have also at this time have hired an Lawyer to pursue this case [redacted] needs to go to jail for Fraud he is selling Wrecked Cars for new, I stand by this is it will get proved if we have to go to court then he needs to take me to court and prove me wrong [redacted] at Best Value Auto Sales is an criminal and he needs to be shut down heavy fined & put in jail I will send updates of the case as it goes on the public need to be informed DONT BUY FROM HERE [redacted] at Best Value Auto Sales, SALES WRECKED CARS AS NEW! I couldn't get the pictures uploaded it wouldn't let me attach any more filesPlease, [redacted] at Best Value Auto Sales go ahead and please take me to court for California LawCivCode if he is really about that life because he will be shut down, fined and hopefully jailedYou know your selling wrecked totaled cars as new this car isn't worth $2-and you sold it for $25k what reason do I have to get money from you I have never missed a payment I have very good credit and [redacted] Bank can show proof of that lie also yes I do plan to sue you for making me pay $25k for an totaled car and plus [redacted] Bank will not even finance wrecked cars you know this car was wrecked! I hope all of the people you have did this to will go have they cars checked to see if they are also wrecked [redacted] Bank or any other bank will never finance another car for you after this lawsuit see you in court *** [redacted] ***

*** *** * *** *** ** *** *** *** *** *** *** ** *** ***Revdex.com of San Diego & Iniperial CountiesViewridge Ave.# 200San Diego, CA 92123RE: Customer Complaint/ *** ** ***YOUR ID # ***Dear *** ***:Facsimile: ( 619) 794-;2278Thank you .for your further correspondence of April28, to Best Value AutoSales ("Best Value") regarding the above-referenced complaint.We have reviewed *** *** latest comments as set forth in your letter, ~d referyou BestValue's response of Aprill7, We view Mr: ***'s accusations of criminalconduct by Best Value as libelousFor this reason, we respectfully reiterate our positionthat these defamatozy comments should not be published on your website.Thank you for your attention to the foregoingPlease do not hesitate to contact theundersigned with any further questions, comments, or concerns.cc: Best Value Auto SalesVia email

This customer purchased a used vehicle from Best Value Auto Sales that was sold "as is" with no warranty The customer declined to purchase an optional third-party vehicle service contract Evidently, the customer was involved in some firearm-related incident subsequent to the purchase
of the vehicle He requested Best Value contribute towards repairs, and Best Value declined This was followed by a series of increasingly hostile communications from the customer, which culminated with the customer threatening to publicly accuse Best Value's sales manager of personally having committed various "crimes" unrelated to this transaction Due to this hostile and threatening behavior, Best Value does not wish to engage further with this customer

RE: Customer Complaint/ *** R*** Our Client: Best Value Auto SalesTo Whom it May Concern:I am general counsel for Best Value Auto Sales (“Best Value”)It has come to my attention that on November 14, 2017, Revdex.com posted a “Complaint” on its website from customer *** R*** regarding her
purchase of a Porsche Cayenne from my clientRevdex.com’s website further represents that Best Value “failed to respond to the dispute.” This representation is highly concerningIt is my understanding that on or about November 7, 2017, a representative from your office telephoned Best Value to advise of Ms***’s complaintTo date, Best Value has received no written correspondence from your office specifying the details of this complaint or notifying Best Value of its opportunity to respond to the complaintInstead, it is my understanding that during the telephone call, your representative was advised or otherwise confirmed Best Value was represented by counsel, and your representative stated that the matter would be directed to my attention for responseTo date, I have received no communications of any kind from you regarding this matter.In any event, please accept this correspondence as Best Value’s response to Ms***’s complaint, and please update your website accordingly:As this customer is aware, less than hours after purchasing and taking possession of this Porsche Cayenne, she returned to the dealer’s lot, expressed her dissatisfaction with the vehicle, and demanded the dealer agree to take back the vehicle and cancel the transactionAlthough there is no “cooling off” period for vehicle sales under California law, the dealer was initially open to considering the customer’s requestNovember 20, Page 2However, the dealer then inspected the Porsche and discovered it had sustained significant damage to the right rear quarter-panel during the short time it had been in the customer’s possessionThe dealer’s photographs of the damage are depicted below.This substantial damage had not been present two days earlier, at the time the customer took possession of the vehicleInstead, the damage occurred after the customer took the vehicle off the dealer’s lotThe customer’s desire to return the Porsche and cancel the deal was evidently a direct result of her involvement in some type of collision, which had resulted in damage to the vehicleUnfortunately, this damage to the vehicle precluded the dealer from agreeing to the customer’s request to cancel the saleThe Porsche Cayenne is a high-end, luxury vehicleThe cost of repairing this type of body damage is significantMoreover, even after repairs, the occurrence of this type of damage has a significant, adverse impact on the resale value of the vehicle***In reviewing Ms***’s complaint on your website, I note she makes no mention of this damage to the vehicle, or the reasons Best Value declined her request to cancel the saleI anticipate it will come as no surprise to you that the occurrence of substantial damage to the vehicle after Ms*** took possession was highly material to Best Value in considering her request for the resolution she identifies in her complaintI also anticipate it will come as no surprise to you that Best Value is unable to agree to this resolution in light of these additional facts.Thank you for your immediate attention to the foregoingPlease feel free to contact me with any questions, comments, or concerns.Very Truly Yours,/s*** T***, Esq*** ***, LLP

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
We never had any collision a man bumped our front tag plate and only crack the front tag plate but [redacted] INS. said they had to tear the whole front down to make sure it was no under lined damage and it was here are the pictures to prove that he said this car was a total out car it was wrecked and not fixed he could tell the damage had been on the car for a while because it was rusted out if that hadn't bumped the tag we never would have know the car was wrecked our insurance [redacted] INS. and I can send you the amount of damage that was done to the car also I all the paperwork that was sent to American Arbitration Association where [redacted] lied and ask for more time to pay money they gave him extension after extension and he never paid American Arbitration Association.
American Arbitration Association told [redacted] aka Best Value Auto Sales he can't used  American Arbitration Association in his contracts anymore. [redacted] aka Best Value Auto Sales is a liar & he is committing Fraud against me the consumer and the banks etc. I have also filled an complaint with DMV also I will send Yelp proof and I will again list what I said & even more when I complain this time I have also at this time have hired an Lawyer to pursue this case. [redacted] needs to go to jail for Fraud he is selling Wrecked Cars for new, I stand by this is it will get proved if we have to go to court then he needs to take me to court and prove me wrong.
 [redacted] at Best Value Auto Sales is an criminal and he needs to be shut down heavy fined & put in jail.  I will send updates of the case as it goes on the public need to be informed DONT BUY FROM HERE [redacted] at Best Value Auto Sales, SALES WRECKED CARS AS NEW! I couldn't get the pictures uploaded it wouldn't let me attach any more files.
Please, [redacted] at Best Value Auto Sales go ahead and please take me to court for California Law. Civ. Code if he is really about that life because he will be shut down, fined and hopefully jailed. You know your selling wrecked totaled cars as new this car isn't worth $2-4000.00 and you sold it for $25k what reason do I have to get money from you I have never missed a payment I have very good credit and [redacted] Bank can show proof of that lie also.
yes I do plan to sue you for making me pay $25k for an totaled car and plus [redacted] Bank will not even finance wrecked cars you know this car was wrecked!  I hope all of the people you have did this to will go have they cars checked to see if they are also wrecked [redacted] Bank or any other bank will never finance another car for you after this lawsuit see you in court [redacted].  
  
[redacted]

Review: I BROUGH THIS CAR IN 2/2/2013 AS USED BUT IT WAS LISTED AS LIKE BRAND NEW LOW MILES (6,710) NEVER BEEN IN A WRECK ETC. [redacted] SHOWN TO ME SHOWED IT HAD NO ACCIDENTS ETC. It cost $24,744.16 with $1000.00 down. In March of 2015 someone bump by front bumper & broke my tag plate holder when [redacted] got the car in the shop I was told this car has been in an really bad front car wreck so bad this car should b a total lost and the car didn't even have an salvage title which it should have & on top of that the car was never fixed it is still wrecked and even has silver tape holding it together the head lamps fixture are still broken they were put back to hold the head lamp with tape & a screw I was told this is a total out car & it shouldn't be on the road if we were to have an head on wreck or hit something head on the motor will come right through the car its nothing stopping the motor the A-Frame is not on the car it was never replace at all I was told this car is worth only about $1000.00 to $3000.00 & that with the car broken down and sold has parts only I have paid $21,744.16 over I was scammed & defrauded and also [redacted] Bank was scammed & defrauded out of money Im paying for a car that is a total lost I did contact DMV, Consumer Case Filling Team& the Dealer Ship who sold me this car nothing still has been done & now Im going to find an Lawyer will help me sue and hopefully file charges against this company & get them shut down as they are defrauding the public & banks this is an Federal Crime they are stealing money buy selling wreck totaled out cars which is putting my life your life the public & the world life at risk no one knows how many cars they have on the road that could hit you or someone's family & kill myself & others this man named [redacted] needs to be put in jail ASAPDesired Settlement: I want my money back I want him to pay off this car and pay me back all of the money I have invested and paid out on this car that isn't worth $3000.00 he needs to refund me $25,000.00 plus...

Business

Response:

[redacted]Revdex.com of San Diego & Imperial Counties4 7 4 7 Viewridge Ave. # 200San Diego, CA 92123RE: Customer Complaint/ [redacted]YOUR ID # [redacted]Dear [redacted]:Thank you for your correspondence of April 9, 2015 to Best Value Auto Sales("Best Value") advising of Revdex.com's recent receipt of a . complaint from [redacted]regarding a ·vehicle he purchased from Best Value in. February 2013. I am generalcounsel for Best Value, and your letter has been forwarded to my attention for response.From our review of [redacted] statement, it appears [redacted] alleges that sometimein March 2015, or :more than two years after the date he purchased the vehicle, [redacted]·was involved in a collision, and was thereafter ''told" the vehicle was a "total losssalvage"- vehicle. Based on this information, [redacted] demands my dient pay him$25,000. .Best Value categorically denies [redacted] allegations. As confrrmed by thevehicle's registration and the "[redacted]" referenced in his complaint, the vehicle my clientsold to [redacted] was not a total loss salvage vehicle or a ''wreck."Although [redacted] claims to have only discovered these facts after his recentaccident in March of2015, in truth [redacted] has been making similar threats and demandsto my client since· June of 20l4. Most recently, we were compelled to address similarcomments that [redacted] published on the website [redacted]. As I advised [redacted] atthe time when we demanded his comments be removed from the website, we take veryseriously [redacted] decision to publish to third parties accusations such as that found inthe statement attached to your letter: ''they are defrauding the public & banks this is anFederal Crime they are_ stealing money buy selling wreck totaled out cars which is puttingmy life your life the public & the world life at risk no one knows how many cars theyhave on the road that could hit you or someone's family & kill myself & others this mannamed [redacted] needs to be put in jail ASAP." [Sic]We view [redacted] accusations of criminal conduct by Best Value as amountingto actionable libel per se under California law. Civ. Code §§ 46, 46a. For this reason, wehave serious concerns with the statement in your letter that Revdex.com intends to publicallypost [redacted] comments on Revdex.com's website. We urge you to carefully review andcqnsider the defamatory substance of these comments before proceeding further.We very much appreciate your bringing this matter to our attention, and your offerto facilitate resolution of this dispute. My client has great respect for your organization,and we recognize and acknowledge the benefits Revdex.com intervention can provide forresolution of disputes in appropriate cases. Unfortunately, this is not such a case. [redacted] is not pursuing a legitimate dispute in good faith. He is instead attempting to enlistRevdex.com in an ongoing extrajudicial campaign to extract some type of monetaryremuneration from my client. We respectfully request Revdex.com decline this invitation.Thank you for your attention to the foregoing. Please do not hesitate to contact theundersigned with any further questions, comments, or concerns.cc: Best Value Auto SalesVia email

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

We never had any collision a man bumped our front tag plate and only crack the front tag plate but [redacted] INS. said they had to tear the whole front down to make sure it was no under lined damage and it was here are the pictures to prove that he said this car was a total out car it was wrecked and not fixed he could tell the damage had been on the car for a while because it was rusted out if that hadn't bumped the tag we never would have know the car was wrecked our insurance [redacted] INS. and I can send you the amount of damage that was done to the car also I all the paperwork that was sent to American Arbitration Association where [redacted] lied and ask for more time to pay money they gave him extension after extension and he never paid American Arbitration Association.American Arbitration Association told [redacted] aka Best Value Auto Sales he can't used American Arbitration Association in his contracts anymore. [redacted] aka Best Value Auto Sales is a liar & he is committing Fraud against me the consumer and the banks etc. I have also filled an complaint with DMV also I will send Yelp proof and I will again list what I said & even more when I complain this time I have also at this time have hired an Lawyer to pursue this case. [redacted] needs to go to jail for Fraud he is selling Wrecked Cars for new, I stand by this is it will get proved if we have to go to court then he needs to take me to court and prove me wrong. [redacted] at Best Value Auto Sales is an criminal and he needs to be shut down heavy fined & put in jail. I will send updates of the case as it goes on the public need to be informed DONT BUY FROM HERE [redacted] at Best Value Auto Sales, SALES WRECKED CARS AS NEW! I couldn't get the pictures uploaded it wouldn't let me attach any more files.Please, [redacted] at Best Value Auto Sales go ahead and please take me to court for California Law. Civ. Code if he is really about that life because he will be shut down, fined and hopefully jailed. You know your selling wrecked totaled cars as new this car isn't worth $2-4000.00 and you sold it for $25k what reason do I have to get money from you I have never missed a payment I have very good credit and [redacted] Bank can show proof of that lie also. yes I do plan to sue you for making me pay $25k for an totaled car and plus [redacted] Bank will not even finance wrecked cars you know this car was wrecked! I hope all of the people you have did this to will go have they cars checked to see if they are also wrecked [redacted] Bank or any other bank will never finance another car for you after this lawsuit see you in court [redacted].

Business

Response:

[redacted]Revdex.com of San Diego & Iniperial Counties4747 Viewridge Ave.# 200San Diego, CA 92123RE: Customer Complaint/ [redacted]YOUR ID # [redacted]Dear [redacted]:Facsimile: ( 619) 794-;2278Thank you .for your further correspondence of April28, 2015 to Best Value AutoSales ("Best Value") regarding the above-referenced complaint.We have reviewed [redacted] latest comments as set forth in your letter, ~d referyou Best. Value's response of Aprill7, 2015. We view Mr: [redacted]'s accusations of criminalconduct by Best Value as libelous. For this reason, we respectfully reiterate our positionthat these defamatozy comments should not be published on your website.Thank you for your attention to the foregoing. Please do not hesitate to contact theundersigned with any further questions, comments, or concerns.cc: Best Value Auto SalesVia email