Best Value Electronics

Review: I have been charged by Verizon for a phone I returned for a Year! After 10 phone calls I returned to the [redacted] store personally with all the receipts and was told they would take care of it to no avail, and they are even charging me LATE fee's. The [redacted] phone store is on the corner of Union Square in NYC. Once again 13 months and counting and I'm at wit's end trapped in this Twilight Zone of incredible disregard for a customers problem by both Verizon and [redacted]. NEVER get a phone from a second party because they will just blame each other in a never ending logic loop. To add insult to injury, they have extorted payments from me by cancelling my service 3 times once while I was on a Business trip! So far I have been charged 300.00 over what I owe with no end in sight. They also said I can upgrade every year which is a lie because it takes more than a year to pay for a phone even if you want to buy the phone you have to go on an installment plan. I have PDF's of all the receipts.Desired Settlement: Frankly I would like to cancel this account, return the phone and be rembursed what I paid on it so far but after what I m going thru thats a fantasy world, they ll never do it.