Best Western City View Inn Reviews (1)
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Best Western City View Inn Rating
Description: HOTELS
Address: 3317 Greenpoint Avenue, Long Island City, New York, United States, 11101
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Review: In February 2014, I was quoted and given a price of $64.00 a night for a 8 days 7 nights stay from June **-**, for two adults, and given a confirmation number of [redacted] (for my sons graduation gift). I was also told he can receive early check in since I am a diamond member. When my son and arrived in New York on June [redacted], he was told that he did not have a reservation, and if he wanted to stay it was a $149 a night. Best Western refused to honor their rate of $64.00 and my son sat in the lobby for 4 hours. After back and forth calls between corporate and the actual hotel they (Best western City View inn) the front deal lady said he (my son) could stay thier for $64 but the second person is an addition $64. Best Western policy does not state that they have an increased rate for double occupancy. On June [redacted] I called and spoke with [redacted] a front desk clerk at the Best Western City View and verified that if it is one or two adults the price doesn't change.My son is across the united states with no family, car, or place to stay. So I had no choice but to pay their fee $119.00. The customer service at the hotel was ridiculous and I have never been treated in such a rude manner from a business in my life.Desired Settlement: I want Best Western City View Inn to honor the rate I was given of $64.00 a night.