Best Western Executive Suites - Columbus East

I have gone ahead and refunded $back into Mr*** credit card account, it could take up to business day to get back into his accountThe FD had charged that amount since the guest started using the room from pm instead of his initial request of pmRequest was allowed only to setup
the room for next dayMr Gober should understand that he started using the room was seen playing cards and as courtesy we had offered him to get in early to just setup and not to useIf you use you need to be a man and pay upBut in good faith we are refunding his money back.I hope Revdex.com has got our message very clearly on this issue and very well understand what has transpired out here.Sincerely,Mike M.General Manager

Please send us the Credit card statement to us or Revdex.com along with your receipt for the stay and if we have billed you anything more we will be happy to refund you backIf you are asking about the $additional authorization on your Credit card that is an incidental hold placed on your CC for
safeguard of our propertyThis has been acknowledged by you when you signed and initialed the registration card at check in and if no damage has been done to the room, or no phone calls have been made it is automatically released back at time of your check outHowever your bank takes to business days to get it back in your accountThis policy is standard throughout the lodging industry and you could talk to any Revdex.com personnel and they could also provide you more info on this.Once again if there is any discrepancy on what shows on your receipt and what shows on your Credit card statement at the end of the month please let us know and we will immediately rectify the issueAt this point I have checked your account and do not see any discrepancies.I hope everything written above has been understood and has satisfied your queries.Sincerely,Mike M