Best Western Inn & Suites of Sun City Reviews (3)
View Photos
Best Western Inn & Suites of Sun City Rating
Address: 11201 Grand Ave, Youngtown, Arizona, United States, 85363-1014
Phone: |
Show more...
|
Web: |
|
Add contact information for Best Western Inn & Suites of Sun City
Add new contacts
I do see the Guest did pay through a price line. I did refund him back the $53.89 on 03/03/2016.
I do see the Guest did pay through a price line. I did refund him back the $53.89 on 03/03/2016.
Review: The Best Western Inn & Suites in Sun City, AZ fraudulently charged my credit card for an overnight stay when I had already pre-paid for the stay via Priceline.com. The date of my stay was 01-28-2016. The amount of the fraudulent charge was $53.89. I have contacted the hotel three different times, talked with two different front desk clerks, and left two separate voicemails for the General Manager. I have received return no call from the General Manager nor have I received any refund to my credit card. I filed a complaint online with the Best Western corporate customer service department of Best Western and received no action towards my complaint. I called Best Western corporate customer service today and was given a file number. I am following up the complaint to Best Western with this complaint.Desired Settlement: The Best Western Inn & Suites in Sun City, AZ needs to immediately issue a full credit for the fraudulent charge in the amount of $53.89 to my credit card and they need to remit proof that the credit was issued to my credit card.
Business
Response:
I do see the Guest did pay through a price line. I did refund him back the $53.89 on 03/03/2016.