Best Western Montebello Plaza Hotel Reviews (1)
Best Western Montebello Plaza Hotel Rating
Address: 7709 Telegraph Road, Montebello, California, United States, 90640
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Charged due to employee errorI was Not provided a receipt or bill, I was never contacted about the charge
While booking a room online (in the lobby of the hotel)to receive the cheaper online price, as suggested by the front desk employee, I accidentally booked the wrong dayI had made a reservation for April 22, The front desk employee informed me of this, I asked her to cancel the reservation and continued booking and checking into the hotel that dayApril 27th a charge hit my account in the amount of $from Quality InnI called the hotel and was told that I was charged because of the no-show on the 22ndThe employee let me know that the *** was not in and I would need to speak to her about thisI was finally able to get a hold of the *** 5/25/I asked why I was charged a no show charge days after the actual no-show, I asked why I was charged when the front desk associate was supposed to have canceled the reservation and I also asked why I was not con