Best Western Plus Canyonlands Inn

Good Afternoon ***, I am still hesitant about the sincerity of your request We have had the room checked several times now and still nothing to be foundI am 100% sure it was not from our hotel that you got bed bug bitesHowever, you have wasted plenty of your time as well as ours, so I will be crediting your card for your stay here at our hotel ($656.60) and that is the best result I can find to resolve this in a timely manner.Please let me know if you have any further questions.Thank you, Candy C***We have credited the claimants credit card in the amount of $However we still feel that this is a claim as the photos are not our hotel and we have and no further complaintsAnd we have had our hotel check numerous times to confirm and reassure ourselves as well as our guests.Please let me know if I can be of any further assistance.Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Good Afternoon [redacted], I am still hesitant about the sincerity of your request.  We have had the room checked several times now and still nothing to be found. I am 100% sure it was not from our hotel that you got bed bug bites. However, you have wasted plenty of your time as well as ours,...

so I will be crediting your card for your stay here at our hotel ($656.60) and that is the best result I can find to resolve this in a timely manner.Please let me know if you have any further questions.Thank you,  Candy C[redacted]We have credited the claimants credit card in the amount of $656.60. However we still feel that this is a false claim as the photos are not our hotel and we have and no further complaints. And we have had our hotel check numerous times to confirm and reassure ourselves as well as our guests.Please let me know if I can be of any further assistance.Thank you,